The Palo Alto Medical Foundation for Health Care, Research, and Education (PAMF) is a not-for-profit health care organization with medical offices in over 15 cities in the Bay Area. It has over 900 physicians and caters to more than a million patients across Alameda, San Mateo, Santa Clara, and Santa Cruz counties. PAMF is part of the Sutter Health network, which includes hospitals and medical groups in Northern California. While PAMF does not explicitly mention accepting Universal Healthcare Student Resources, it does have a history of providing medical care to students, dating back to an agreement with Stanford University in 1946. To determine if PAMF accepts Universal Healthcare Student Resources, it is best to check with your health plan provider and review the specific details of your coverage, including benefit designs and provider participation in your network.
Characteristics | Values |
---|---|
Name | Palo Alto Medical Foundation for Health Care, Research, and Education (PAMF) |
Type | Not-for-profit health care organization |
Number of physicians | Over 900 |
Number of patient visits in 2008 | Over 2 million |
Number of medical offices | Over 15 |
Cities where medical offices are located | More than 15 cities in the Bay Area |
History | Founded in 1930 by Dr. Russel Van Arsdale Lee |
Affiliation | Affiliate of Sutter Health since 1993 |
Services | In-person and virtual care for minor and moderate illnesses, injuries, and ongoing wellness; resources for vaccination and boosters; pregnancy and childbirth support; ear, nose, and throat (ENT) care; women's health (OB/GYN) services; research and education contributions |
Patient Resources | My Health Online Patient Portal, COVID-19 and Flu Resources, Billing and Insurance information, Accepted Health Plans, Cost Estimates/Charges, Treatments and Services, Appointment Booking |
Education Division | Provides classes, lectures, support groups, consultations, and manages Community Health Resource Centers in the Bay Area |
Research Institute | Awarded over $2 million in federal stimulus grants by the National Institutes of Health in 2009 |
E-health Services | Allows patients to access records, test results, and request appointments and prescription renewals online |
What You'll Learn
PAMF's online services
Palo Alto Medical Foundation (PAMF) is a not-for-profit health care organisation with medical offices in over 15 cities in the Bay Area. PAMF offers a range of online services to its patients, including:
My Health Online
The My Health Online portal allows patients to make appointments, message their doctors, view test results, and access various resources. Patients can also use the portal to enrol in health plans and access information about billing and insurance.
Virtual Care
PAMF offers virtual care services, allowing patients to receive care from the comfort of their homes. This includes virtual consultations with Walk-In Care clinicians and access to online treatments and services.
Online Education and Research
In addition to its Health Care Division, PAMF has an Education Division and Research Institute. The Education Division provides online classes, lectures, support groups, and consultations. PAMF also has Community Health Resource Centers located in several Bay Area cities, offering in-person and online resources.
E-Health Services
PAMF's e-health services enable patients to view their medical records and test results, request appointments, and renew prescriptions online. This service enhances convenience and accessibility for patients.
Online Communication for Diabetic Patients
In 2008, PAMF launched a pilot program to promote online communication between diabetic patients and their healthcare providers. This initiative aimed to improve the management and care of diabetes through enhanced communication and support.
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PAMF's history
The Palo Alto Medical Foundation (PAMF) is a not-for-profit health care organization with medical offices in more than 15 cities in the Bay Area. PAMF's history dates back to 1930 when Dr. Russel Van Arsdale Lee founded the Palo Alto Medical Clinic (PAMC). Within a few years, several physicians joined Dr. Lee, including Edward F. Roth, Blake C. Wilbur, Herbert Niebel, Milton Saier, and Esther Clark, one of the first female physicians in the country.
In 1946, before health plans were standard business practice, PAMC agreed to provide medical care to nearby Stanford University students in exchange for a flat fee. This was a significant development as it demonstrated PAMF's commitment to making healthcare accessible to students. In 1950, PAMF took another pioneering step by becoming one of the first facilities in the nation to offer radiation therapy for cancer patients in an outpatient setting. This innovation improved access to cancer treatment and set a precedent for outpatient cancer care.
In 1981, the for-profit physician group PAMC established the not-for-profit PAMF to oversee its operations and assets. This transition reflected a commitment to community service and accessibility. PAMF's affiliation with Sutter Health, a not-for-profit organization with hospitals and medical groups in Northern California, further strengthened its presence in the region. In 1993, PAMF became an affiliate of Sutter Health, solidifying their shared mission of delivering top-rated, affordable healthcare.
PAMF's dedication to innovation and accessibility continued with the launch of an e-health service in the early 2000s. This service empowered patients to take control of their health by allowing them to view their records, access test results, and request appointments and prescription renewals online. PAMF's commitment to improving healthcare access and patient experience was recognized in 2009 when it was named a top performer by the Integrated Healthcare Association. This accolade acknowledged PAMF's clinical quality, patient experience, use of information technology, and coordinated diabetes care.
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PAMF's Education Division
The Palo Alto Medical Foundation (PAMF) is a not-for-profit healthcare organisation with medical offices in over 15 cities in the Bay Area. PAMF's Education Division provides a range of educational resources and services to the community. The division is committed to enhancing the health and well-being of individuals and communities through knowledge and skill development.
History
PAMF has a long history dating back to 1930 when Dr. Russel Van Arsdale Lee founded the Palo Alto Medical Clinic (PAMC). Over the years, PAMC grew and evolved, and in 1981, the for-profit physician group PAMC established the not-for-profit PAMF to oversee its operations and assets. In 1993, PAMF became affiliated with Sutter Health, a non-profit organisation with medical groups and hospitals in Northern California.
Services and Programs
The Education Division offers various services and programs to the community:
- Classes and Lectures: PAMF provides educational classes and lectures on a range of health-related topics. These sessions are designed to empower individuals with knowledge about their health and well-being.
- Support Groups: Recognising that community support is an essential aspect of healthcare, PAMF facilitates support groups where individuals can connect, share experiences, and provide mutual encouragement.
- Consultations: The division offers personalised consultations, allowing individuals to receive tailored guidance and advice regarding their health concerns.
- Community Health Resource Centres: PAMF manages Community Health Resource Centres located in several Bay Area cities. These centres serve as hubs for health information and resources, making them easily accessible to community members.
- Online Health Records and Services: PAMF provides an e-health service that enables patients to access their medical records and test results from the comfort of their homes. This service also allows patients to request appointments and prescription renewals online, enhancing convenience and accessibility.
Recognition and Awards
PAMF's commitment to education and innovation has been recognised by various organisations:
- In 2009, the National Institutes of Health awarded PAMF's Research Institute over $2 million in federal stimulus grants through the American Recovery and Reinvestment Act.
- In the same year, PAMF was named a top performer by the Integrated Healthcare Association, acknowledging their clinical quality, patient experience, use of information technology, and coordinated diabetes care.
- Dr. Paul Tang, PAMF's Chief Medical Information Officer, was recognised in 2009 by Modern Healthcare, being listed as one of the 100 Most Powerful People in Healthcare.
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PAMF's Research Institute
The Palo Alto Medical Foundation Research Institute (PAMFRI) was founded on the principle of collaboration between research and clinical practice to enhance patient care. The institute has around 1,400 physicians across over 17 clinic sites in four San Francisco Bay Area counties, serving approximately 950,000 patients annually.
PAMFRI is committed to improving patient care through the integration of research and clinical practice. This collaboration facilitates the development of new and improved treatments and therapies for patients. The institute's strong history of investigator-initiated research is complemented by its association with Stanford and the University of California, San Francisco, as a Clinical and Translational Science Award partner. PAMFRI's faculty and staff of about 70 actively engage in a diverse range of research activities, leveraging their proximity to PAMF, access to electronic health records, and engagement with PAMF physicians and leadership.
The patient population served by PAMF is highly diverse in terms of race and ethnicity, and the comprehensive electronic health record system effectively captures self-reported race, ancestry, ethnicity, and language. PAMF's adoption of Lean as its operating system has led to significant changes in care organization and delivery, emphasizing enhanced patient-perceived value and waste reduction.
PAMFRI has established efficient research approval and support processes to expedite internal review board reviews and access to de-identified data. The institute actively collaborates with PAMF's operational leadership on various projects, such as a large-scale evaluation of Lean, which opens up access for other studies. Additionally, PAMFRI is involved in postdoctoral training, utilizing both internal and external sources of support.
As part of the Sutter Health system, PAMF contributes to the care of over 3 million patients across Northern California, spanning urban and rural settings, safety net facilities, and major teaching hospitals. The integration of care within major service lines, such as cancer and cardiovascular care, presents new research opportunities for PAMFRI to explore improved care delivery methods.
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PAMF's Community Health Resource Centers
The Palo Alto Medical Foundation for Health Care, Research, and Education (PAMF) is a not-for-profit health care organisation with medical offices in more than 15 cities in the Bay Area. PAMF's Education Division provides classes, lectures, support groups and consultations, and manages PAMF's Community Health Resource Centers located in several Bay Area cities.
The Community Health Resource Centers provide easy access to information and resources on a wide range of health topics, including disease prevention, health promotion, and self-management of chronic conditions. The centers are typically staffed by knowledgeable and experienced professionals, such as registered nurses, health educators, and community health workers, who are dedicated to helping individuals and families improve their health and well-being.
In addition to providing health information and resources, the Community Health Resource Centers also offer various programs and activities to engage and empower the community. This may include health screenings, wellness workshops, support groups, and community events that promote healthy lifestyles and disease prevention. The centers often collaborate with local community organisations, schools, and healthcare providers to develop and offer these programs, ensuring that they are culturally sensitive and relevant to the specific needs of the community.
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