Lori Meadows
If you are a student at William Paterson University and need to access your email account, you can do so by logging in with your full email address, which should be in the format [email protected]. Your password will be the same as your WP Connect password. You can access your email by clicking the following link: https://login.microsoftonline.com/. If you are having difficulty logging into your email, you can clear your cache and cookies and try again. If you are still experiencing issues, you can contact the Help Desk.
| Characteristics | Values |
|---|---|
| Email address format | [email protected] |
| Account creation | At the time of acceptance |
| Account information delivery | Included in acceptance letters |
| Account deactivation | Approximately one year after graduation or last semester of attendance |
| Login | Full email address and same password as WP Connect |
| Login issues | Clear cache and cookies, then try again |
| Further assistance | Contact Help Desk |
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What You'll Learn
Student email address format: [email protected]
To access your William Paterson University student email account, the email address format is [email protected]. This is your full email address, which you can use to log in. Use the same password that you use for WP Connect. You can access your email by clicking on the following link: https://login.microsoftonline.com/.
If you are using an iPhone or iPad, you can configure your email by following the instructions provided by William Paterson University here. For Android devices, you can find the instructions here. If you are still having difficulty logging into your email account, you can try clearing your cache and cookies on your browser. There are also helpful step-by-step videos provided for Google Chrome, Mozilla Firefox, and Internet Explorer users.
If you are away from the office and need to access a shared delegate account, you can use the Outlook Web Application. Click on the email icon after logging into WP Connect, or go to outlook.office365.com. Open the Outlook Web Application and click the drop-down button next to your name on the top right. Then, select "Open Another Mailbox" and enter the name of the mailbox you want to access. If you are not using Outlook on your mobile device, you will need to download it from your App Store first.
If you have been given access to a shared mailbox, you will need to set up your account. Go to the "Tools" menu, select "Accounts", and then press the "Delegation and Sharing" button. Next, go to the "Shared With Me" tab and press the "+" button. Enter the name of the account, select it from the list, and then click "Add".
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$9.99
Accessing email on iPhone or iPad
To access your William Paterson University student email account on your iPhone or iPad, you will first need to set up your WPUNJ account. You can do this by following the steps outlined on the William Paterson University website.
Once your WPUNJ account has been set up, open the Outlook Web Application by clicking the email icon in WPConnect or by going to outlook.office365.com. Click on the drop-down button next to your name on the top right and select 'Open Another Mailbox'. Enter your full email address, which should be in the format [email protected], and your WP Connect password.
If you are using the Windows PC version of MS Outlook, your account should appear automatically below the WPUNJ employee mailbox about 30 minutes after it has been created or permissions granted. If you are using the "New" version of Outlook, scroll to the bottom of the navigation and click on "Groups" – your account should be there. If you do not see it, reboot your device and try again.
If you are still unable to access your email account, try clearing your cache and cookies on your browser. You can also refer to the step-by-step instructions provided by William Paterson University for Google Chrome, Mozilla Firefox, and Internet Explorer.
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Accessing email on Android
To access your William Paterson University student email account on an Android device, you must first download the Outlook App from the Google Play store. The native Android mail client is not compatible with Microsoft Modern Authentication, so some third-party mail applications may work, depending on their support of Microsoft Modern Authentication.
Once you have downloaded the Outlook App, open the app and follow these steps:
- From the Settings menu, select 'Accounts'.
- Select 'Add Account', then select 'Email account'.
- Enter your username as your full email address: [email protected].
- Enter your WPU password (the same password you use for WP Connect).
- When adding your account, you may be prompted to authenticate again. Ensure that you use your full WPUNJ email address.
- Depending on your phone, you may have to accept security settings when it first connects to the Exchange Server.
If you have any difficulties logging into your email account, try clearing your cache and cookies on the browser you are using to access your email. There are also helpful step-by-step video instructions provided by William Paterson University for the following browsers: Google Chrome, Mozilla Firefox, and Internet Explorer. If you are still experiencing issues, you can contact the Help Desk at www.wpunj.edu/helpdesk.
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Outlook Web Application
To access your William Paterson University student email account using the Outlook Web Application, follow these steps:
Firstly, you will need to know your login details. Your student email address will be in the format of [email protected], and your password will be the same as your WP Connect password. You will receive this information in your acceptance letter.
Now, to access your email, you have two options. You can either click on the email icon after logging into WP Connect, or you can go directly to www.wpunj.edu/email or https://login.microsoftonline.com/.
If you are using a mobile device and do not have Outlook on your phone, you will first need to download it from your App Store. Once you have Outlook set up on your device, click on the "home" icon next to the inbox. Then, click on the gear icon in the bottom left corner to access your settings. From the settings menu, click on "Mail Accounts", then "Add Mail Account", and finally, "Add Shared Mailbox". Here, you will enter the first part of your email address, for example, "Pioneer" if your full email address is [email protected].
If you are using the "New" version of Outlook and cannot find the account, scroll to the bottom of the navigation and click on "Groups". If the account is still not there, reboot your computer. If you are still unable to access your email, contact the Help Desk at 973-720-4357 for assistance.
If you are experiencing difficulties logging into your email account, try clearing your cache and cookies on your browser. If this does not resolve the issue, you can refer to the step-by-step video instructions provided by William Paterson University for Google Chrome, Mozilla Firefox, and Internet Explorer. If you are still encountering problems, you can contact the Help Desk at www.wpunj.edu/helpdesk.
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Contacting the Help Desk
If you are having issues accessing your William Paterson University student email account, you can contact the Help Desk for assistance. The Help Desk can be reached by visiting the website www.wpunj.edu/helpdesk.
If you are using a Windows PC with the MS Outlook version, you should see the shared delegate account appear automatically below the WPUNJ employee mailbox within 30 minutes of it being created or permissions granted. If you are using the "New" Outlook version, scroll to the bottom of the navigation and click on "Groups" – the account should be there. If you still cannot access the account, call the Help Desk at 973-720-4357.
If you are away from the office and need to access a shared delegate account, you can use the Outlook Web Application. Click on the email icon after logging into WPConnect or go directly to outlook.office365.com. Click the drop-down button next to your name on the top right and select "Open Another Mailbox". Enter the name of the mailbox you have been granted access to.
If you are still having difficulty logging into your email account, you can try clearing your cache and cookies on your browser. There are step-by-step videos available for Google Chrome, Mozilla Firefox, and Internet Explorer that outline this process. If you are still experiencing issues, contact the Help Desk.
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Frequently asked questions
You can access your student email account by logging in with your full email address, [email protected], and the same password as WP Connect.
If you are having trouble logging into your email account, you should clear your cache and cookies on the browser you are using to access your email. If you are still experiencing issues, you can contact the Help Desk at www.wpunj.edu/helpdesk.
If you are using an iPhone or iPad, click here [link]. If you are using an Android device, click here [link].
If you are away from the office and need to access a shared delegate account, you can use the Outlook Web Application. Click on the email icon after logging into WP Connect or go directly to outlook.office365.com. Click the drop-down button next to your name on the top right and select "Open Another Mailbox". Enter the name of the mailbox to which you have been granted access.
