
Navient, a company that provides education loan management, has transitioned its student loan servicing to MOHELA, a non-profit, governmental corporation. MOHELA is dedicated to helping families successfully repay their student loans and offers easy-to-understand payment options. The interest rate on your loan is governed by the terms of your loan agreement. Federal student loan interest rates are set by Congress, while private loan rates are determined by the lender. MOHELA provides a seamless transition, allowing users to retain their account information and log in credentials.
| Characteristics | Values |
|---|---|
| Interest rate | Governed by the terms of the loan agreement |
| Interest rate for federal student loans | Set by Congress |
| Interest rate for private loans | Set by the lender at the time of loan origination |
| Interest rate type | Variable or fixed for the life of the loan, depending on the terms of the loan agreement |
| Student loan servicing | Transitioned to MOHELA, a non-profit, governmental corporation |
| MOHELA website | servicing.mohela.com |
| MOHELA login | Same user ID and password as Navient |
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What You'll Learn
- Interest rates on federal student loans are set by Congress
- Interest rates on private loans are set by the lender
- Log in to your Navient account via servicing.mohela.com
- MOHELA is a non-profit, dedicated to helping families repay student loans
- Navient offers refinancing options with loan term flexibility

Interest rates on federal student loans are set by Congress
Federal student loans are issued by the Department of Education. Students who fill out the Free Application for Federal Student Aid (FAFSA) are considered for these loans. Federal student loans come with an origination fee deducted from the loan amount before disbursement. This fee is reflected in the difference between the loan funding amount accepted and the amount received.
Interest rates on federal student loans are typically fixed and cannot be changed once taken out. However, federal loans offer built-in forbearance options and income-driven repayment plans that private lenders usually do not provide. Additionally, federal loans only offer a fixed-rate option, whereas private lenders can offer both fixed and variable rates.
Private student loan interest rates are set by individual lenders and are based on factors such as credit score, income, loan size, and other factors. These rates may vary depending on the borrower's creditworthiness and the type of education they are pursuing. Private lenders may also offer lower rates to academically high-achieving students or those with high future earnings potential.
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Interest rates on private loans are set by the lender
Interest rates on private student loans are set by the lender, whereas interest rates on federal student loans are set by Congress. The interest rate on a loan is the cost of debt for the borrower and the rate of return for the lender. The money to be repaid is usually more than the borrowed amount since lenders require compensation for the loss of use of the money during the loan period. The lender could have invested the funds during that period and generated income from the asset.
The interest rate on your loan, whether fixed or variable, is governed by the terms of your loan agreement. The servicer must adhere to those terms when servicing your loan. The interest rate may be variable or fixed for the life of the loan, depending on the terms of your loan agreement.
A simple loan-pricing model assumes that the rate of interest charged on any loan includes four components: the funding cost incurred by the bank to raise funds to lend, whether such funds are obtained through customer deposits or through various money markets; the operating costs of servicing the loan, which include application and payment processing, and the bank's wages, salaries, and occupancy expenses; a risk premium to compensate the bank for the degree of default risk inherent in the loan request; and a profit margin on each loan that provides the bank with an adequate return on its capital.
The interplay of credit score, collateral, and term to determine the risk premium is one of a lender's most challenging tasks. Whether loan-pricing models are based on a simple cost-plus approach or price leadership, use credit-scoring or other risk-based factors; they are valuable tools that allow financial institutions to offer interest rates in a consistent manner. A country's central bank (e.g. the Federal Reserve in the US) sets the interest rate, which each bank uses to determine the APR range they offer.
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Log in to your Navient account via servicing.mohela.com
As of October 21, 2024, Navient has transferred its loan servicing to MOHELA. This means that you will now access your account via servicing.mohela.com. MOHELA is a non-profit, governmental corporation that helps families repay their student loans.
To log in to your Navient account via servicing.mohela.com, you will use the same user ID and password that you previously used for Navient. Once you have logged in, you will be able to access information about your loan, such as repayment plans and borrower benefits. You can also use this website to make payments toward your loan.
MOHELA handles the details of your loan on behalf of the loan owner. This includes collecting and processing payments and answering questions. MOHELA has sent you a welcome letter to notify you of the transfer.
It is important to note that while your loan servicing has transferred to MOHELA, your loan agreement remains with the loan owner, who has the right to collect from the borrower. The interest rate on your loan is governed by the terms of your loan agreement. If you have a federal student loan, the interest rate is set by Congress. If you have a private loan, the interest rate is set by the lender at the time of loan origination.
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MOHELA is a non-profit, dedicated to helping families repay student loans
MOHELA is a non-profit, governmental corporation dedicated to helping families successfully repay their student loans. With over 40 years of experience, MOHELA is committed to providing a first-rate customer experience. As a loan servicer, MOHELA handles the details of loans on behalf of the loan owner. This includes collecting and processing payments and answering questions. MOHELA works with borrowers on repayment plans and assists with other issues related to student loans.
MOHELA began servicing Navient student loans on October 21, 2024. This change was communicated to borrowers throughout 2024. While the transition to MOHELA means that borrowers now work with a different company, not much else has changed. The interest rate on loans, whether fixed or variable, is still governed by the terms of the loan agreement. Borrowers can continue to use the same address to send payments, and the same user ID and password to access their online accounts.
To access your MOHELA online account, visit servicing.mohela.com. Here, you can review a checklist that includes important details such as how to make payments and how to contact MOHELA. You can also explore tools, tips, and guidance to help you manage monthly payments with confidence.
MOHELA is one of the largest student loan servicers in America. It is committed to providing a seamless transition for borrowers and a positive overall experience.
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Navient offers refinancing options with loan term flexibility
Navient offers refinancing options for student loans through its NaviRefi product. NaviRefi is designed for people with student loans who want a better rate. It offers loan term flexibility, with no origination, late payment, or prepayment fees.
Navient provides technology-enabled education finance solutions that help simplify financial life and save customers time and money. Its refinancing options are available to all borrowers, including those without a degree. The company considers the borrower's earning potential and credit score when approving loans.
Navient offers 16 repayment options with annual terms ranging from five to 20 years. This flexibility allows borrowers to choose a monthly payment that fits their budget. It is important to note that the best interest rates are typically offered to those who select the shortest terms, resulting in higher monthly payments. Therefore, borrowers should aim for a term that offers a favourable interest rate while remaining affordable.
In addition to NaviRefi, Navient also provides free digital tools to help borrowers find grants and scholarships. The company offers easy-to-understand payment options for new student loans and assists in refinancing after graduation to obtain a better rate.
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Frequently asked questions
Navient is transitioning its student loan servicing to MOHELA, a non-profit, governmental corporation. You can still visit servicing.mohela.com for all questions related to your loans. The interest rate on your loan is governed by the terms of your loan agreement.
MOHELA is one of the largest student loan servicers in America. With over 40 years of experience, MOHELA is dedicated to helping families successfully repay their student loans.
You can log in to your account at servicing.mohela.com using the same user ID and password as before.
Navient offers easy-to-understand payment options for new student loans. After graduation, they can also help people refinance their student loans to get a better rate.






























