Lori Meadows
Paying for your student account at Carleton University can be done through various methods. The university encourages students to use internet banking to make payments, which is available 24/7. International students can pay through CIBC International Student Pay or Convera's platform, allowing them to pay in their preferred currency. Students can also choose to pay by term, provided payments are made by the associated deadlines. Students can check their balance and payment history online via their Carleton Central account. For inquiries, students can contact the Student Accounts Office via email or telephone.
| Characteristics | Values |
|---|---|
| Ways to pay | Internet banking, CIBC International Student Pay, Convera’s platform (formerly Western Union’s GlobalPay for Students) |
| Payment location | Not accepted on campus |
| Payment timing | By term or upfront for the whole academic year |
| Payment deadlines | Yes, with late and interest charge penalties |
| Balance check | Online via Carleton Central account |
| Receipts | Issued after the financial drop date for the given term |
| Contact | [email protected], 613-520-2600 x3626 |
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What You'll Learn
Payment methods for international students
If you are an international student at Carleton University, you can pay your fees through CIBC International Student Pay or Convera’s platform (formerly Western Union’s GlobalPay for Students). These options allow you to pay your fees billed in Canadian dollars in the currency of your choice. You can make a payment by selecting the International Currency Payment option under Registration/Student Accounts from the main menu in Carleton Central. Refunds for payments made by international transfer must be returned to the original sender’s account.
Carleton University has also partnered with Flywire to offer an innovative and streamlined way to make a payment from your home country. Flywire was founded by a former international student, and its mission is to save money for international students and their families that would otherwise be lost on bank fees and unfavorable foreign exchange rates. To begin the payment process, select your home country and the available payment options will be displayed. In most cases, you’ll be able to pay in your home currency at Flywire's preferential exchange rates, which will translate into savings for you. After providing some basic information, you will send your home currency from your bank account (via phone, online or in person) to Flywire. They will then convert your currency to U.S. dollars and forward the U.S. dollar amount to Carleton College, where it will be directly credited to your student account.
Please note that Carleton University does not accept payments on campus or in person. The University encourages students to use Internet banking to make their payments. For online or telebanking payments, two or three days for processing is normal. If you have mailed your payment, expect 3-5 business days for mailing, and then up to three business days for processing. You may check your balance online via your Carleton Central account in the Calculate Amount to Pay menu. This will display your current balance, taking into consideration any pending payment arrangements.
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Payment deadlines
It is important to be aware of the payment deadlines for your student account at Carleton University to avoid late fees and interest charges. While many students and their parents opt to pay the entire academic year upfront, you also have the option to pay by term, provided your payments are received by the associated deadlines.
To check your balance, you can log in to your Carleton Central account and access the "Calculate Amount to Pay" menu. This will display your current balance, taking into account any pending payment arrangements, such as scholarships, awards, or payroll. It is your responsibility to ensure that your payments are made by the posted deadlines.
For those receiving funding from a Provincial Government Student Aid Program other than Ontario's, it is crucial to contact the Awards Office before the April 25 (summer) or August 25 (fall/winter) payment deadline to request a payment deferral. This step is necessary to avoid late payment charges. Similarly, if you are receiving funding from OSAP, certain conditions must be met by April 25 (summer) or August 25 (fall/winter) to allow payment after the due date.
When making payments, it is recommended to use internet banking as it is fast, guaranteed, and available 24/7. Online or telebanking payments typically take two to three days for processing. If you require an official receipt for reimbursement purposes, you can contact the university's office after the financial drop date for the given term. However, please note that official receipts will not be issued until after the applicable term's financial drop date.
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Payment by term
For online or telebanking payments, a normal processing time of two to three days is to be expected. Mailed payments may take 3-5 business days for mailing, and then up to three business days for processing. It is important to leave enough time for payments to arrive by the deadline. Students can also print a copy of their account summary from Carleton Central by clicking on "View Printable Version" at the bottom of each term.
International students can pay through CIBC International Student Pay or Convera's platform (formerly Western Union's GlobalPay for Students). This option allows students to pay their billed amount in Canadian dollars in the currency of their choice. They can make a payment by selecting the "International Currency Payment" option under "Registration/Student Accounts" in the main menu of Carleton Central. Refunds for payments made by international transfer must be returned to the original sender's account.
Students receiving funding from a Provincial Government Student Aid Program other than Ontario's must contact the Awards Office before the payment deadline to request a payment deferral and avoid late payment charges.
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Payment processing times
Carleton University does not accept tuition fee payments in person on campus. The University encourages students to pay using internet banking, which is fast, guaranteed, and available 24/7. For online or telebanking payments, a processing time of two to three days is normal. If you mail your payment, it will take 3-5 business days for mailing, and then up to three business days for processing.
International students or their families can pay through CIBC International Student Pay or Convera's platform (formerly Western Union's GlobalPay for Students). This option allows payments to Carleton University to be made in any currency, which will then be billed in Canadian dollars. Refunds for international transfers must be returned to the original sender's account.
You can check your balance online via your Carleton Central account in the "Calculate Amount to Pay" menu. This will display your current balance, taking into account any pending payment arrangements such as scholarships, awards, and payroll. You can also print a copy of your account summary from Carleton Central. After logging in, under the Registration submenu, then Student Accounts, click on "Calculate Amount to Pay". You will see a summary of your charges and credits for each term.
The status of your refund can be viewed by logging onto Carleton Central and clicking the "Request Refund" link under the Student Accounts section. You will be able to see a list of your previous refund requests and their status. If your refund request is marked as completed, the Student Accounts department has finished processing it, but it may still take 1-3 days for the cheque to be mailed, the e-transfer to be sent by the bank, or the funds to appear on your campus card. Due to the additional follow-up needed, refund requests that involve the Awards & Financial Aid Office and/or a third-party organisation may take longer to process.
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Fee reassessment
Understanding fee reassessments at Carleton University is important for students to make informed financial decisions. Fee assessments at Carleton University vary based on student status and academic term. For instance, undergraduate students in the fall and winter terms are charged fees based on the number of billing hours per term, with a flat rate for those at 2.0 billing hours or above. On the other hand, graduate students admitted as full-time are charged a flat rate for their entire program, regardless of billing hours.
Students should be aware that fee reassessments can occur after the payment due date, typically at the end of January, once all final grades are received. This reassessment may result in fee adjustments, either increasing or decreasing tuition fees depending on course changes. To avoid late payment charges, it is important to be mindful of the posted deadlines and ensure that payments are received, processed, and posted on time.
International students or their families can pay through CIBC International Student Pay or Convera's platform, allowing payments in Canadian dollars or the currency of their choice. Refunds for international transfers must be returned to the original sender's account. Carleton University also accepts payments through a Canadian bank via online payment, which is the preferred method.
Students can check their balance and account summary online through their Carleton Central account. They can also contact [email protected] for questions or to request an official receipt or statement of their account. Additionally, students seeking exemptions from Other Canadian Fees or International Fees can do so through the Registrar's Office.
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Frequently asked questions
The University encourages students to use internet banking to make their payments. International students can also pay through CIBC International Student Pay or Convera's platform, which allows them to pay in the currency of their choice.
No, Carleton University does not accept in-person payments on campus.
You can check your balance online via your Carleton Central account.
