Lori Meadows
Paying student fees at UNISA can be done through the MyUNISA online payment platform, electronic fund transfer, credit card, or cash deposit at your nearest bank. Students must pay a minimum fee before the closing date for registration, with the remaining balance due by the relevant dates. Payments must include proof of payment and a breakdown of the payment, including full names, identity numbers, student numbers, and the amount per student. Students who fail to settle outstanding amounts may face financial penalties, including restricted access to statements of results and inability to progress to the next academic year.
| Characteristics | Values |
|---|---|
| Payment Methods | MyUnisa online payment platform, electronic fund transfer (EFT), credit card, cash deposit at the nearest bank, cash at any First National Bank (FNB) and ABSA Bank in South Africa, or debit card payment at any of the Unisa regional offices |
| Registration | Registration fee must be paid in full or a valid Purchase Order (PO) provided |
| Minimum Payment | A minimum fee amount is payable before the closing dates for registration for each module or paper for which you register |
| Outstanding Payments | Students who fail to settle all outstanding amounts will be unable to access their statement of results, will not be allowed to graduate, will not be accepted into the next academic year of study, and will be handed over to a third party for collection of outstanding amounts |
| Withdrawal | Withdrawal after the programme commencement date but before 15 March (1st semester) or 15 August (2nd semester) results in a liability equal to 50% of tuition fees; withdrawal after this date results in a liability equal to 100% of tuition fees |
| Refunds | Submit a completed and signed refund request form, proof of payment from all parties, and all relevant bank statements; self-paying students are allowed a maximum of two refunds per academic year |
| Overdue Debt | Unisa reserves the right not to render services to students who have prescribed and overdue debt |
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What You'll Learn
Payment methods: MyUnisa, EFT, credit card, cash deposit
Students at UNISA can pay their fees using MyUnisa, electronic fund transfer (EFT), credit card, or cash deposit.
MyUnisa is an online payment platform that can be used to pay application fees. To use this method, visit the MyUnisa website and follow the instructions provided.
For electronic fund transfers (EFTs), payments must be made to the UNISA official bank account with the correct reference number. Incomplete or incorrect payment information will not be processed, and UNISA will not be held liable for any resultant delays in the allocation or transfer of funds to student fee accounts.
Credit card payments are also accepted, but it is important to note that if a credit card payment is later returned unpaid by the bank, the student's registration will be canceled, and they will be referred to the UNISA Disciplinary Committee.
Finally, cash deposits can be made at any First National Bank (FNB) or ABSA Bank in South Africa. When making a cash deposit, ensure that the deposit slip is correctly filled out, with the first eight blocks containing the student number, one block left open, and the remaining blocks filled with the relevant allocations.
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Registration fee must be settled in full
To register at UNISA, students must pay a registration fee. This fee must be settled in full before registration will be processed. Students can pay their registration fee using the MyUNISA online payment platform, electronic fund transfer (EFT), credit card, or cash deposit at their nearest bank. UNISA does not accept cash on its premises, and it is a cashless environment.
Students must also provide proof of payment, including remittance or payment advice, and a breakdown of the payment, including full names, identity numbers, student numbers, and the amount paid per student. This information must be sent to the university's finance department at [email protected]. Incomplete or incorrect payment information will not be processed, and UNISA will not be held liable for any resultant delays in the allocation or transfer of funds to student fee accounts. Payments will typically be allocated within two to ten working days of receiving the required information.
Students can also pay their fees via cash or direct bank deposits at any First National Bank (FNB) and ABSA Bank in South Africa. When making a deposit, students must correctly fill out a deposit slip, including their student number and the relevant deposit reference.
It is important to note that if a student fails to settle all outstanding amounts, they may face financial penalties. These penalties may include being unable to access their statement of results, not being allowed to graduate, and not being accepted into the next academic year of study. Students with overdue debt may also be referred to the UNISA Disciplinary Committee and may have their registrations cancelled.
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Proof of payment required
If you are paying your UNISA student fees, you will need to provide proof of payment. This is required for all payment methods, including electronic fund transfers (EFT), credit card, or cash deposits at your nearest bank.
Incomplete or incorrect payment information will not be processed, and UNISA will not be held liable for any resultant delay in the allocation or transfer of funds to student fees accounts. Payments will be allocated within two to ten working days upon receipt of the required information.
You must submit proof of payment (remittance or payment advice) and a breakdown of the payment (full names, identity numbers, student numbers, and amount per student) to the following email address: [email protected]. If a company or employer is paying your tuition fees, please submit proof of payment to the same email address.
If you are an international student, you can use Flywire's global payment network to make your payment.
If you are requesting a refund, you must submit a completed and signed refund request form, along with proof of payment from all parties (student, sponsor, company, or parent) that form part of the credit or refund being requested. This includes all proof of payments reflected on the student's account or those contributing to the credit balance. All relevant bank statements for credit balances that originated from credit/debit card payments made via the UNISA web payment platform must also be submitted.
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Refunds: request form, proof of payment, bank statements
To request a refund from UNISA, you must submit the following documents:
- A completed and signed refund request form. This form must be fully completed and signed by the student. The form requires personal details, contact information, and the amount requested. It also includes sections for signatures and office use.
- Proof of payment from all parties (student, sponsor, company, or parent) that are part of the credit or refund being requested. This includes all proof of payments reflected on the student’s account or those contributing to the credit balance.
- All relevant bank statements for credit balances that originated from credit/debit card payments made via the UNISA web payment platform.
- Confirmation of banking details: A bank statement or document confirming your bank account details, with an official bank stamp, must be submitted. This is required for students, sponsors, companies, and parents.
- Copy of ID: A copy of the ID (ID card, passport, etc.) of the student and payee must be submitted. If a refund is requested by a student to be paid to a third party (such as a sponsor, parent, or company), a letter from them is required, authorizing the refund and stating the amount to be refunded.
Refunds will typically be processed within 15 working days from the receipt of the request. Credit balances exceeding the total study fees paid by sponsors or bursaries will be refunded to the sponsor or bursary concerned. Applications and miscellaneous fees are non-refundable, and no refunds will be allowed for credit balances less than R100.00.
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Financial penalties for outstanding amounts
Students who fail to settle all outstanding amounts are subject to the following financial penalties: they will be unable to access their statement of results, will not be allowed to graduate, will not be accepted into the next academic year of study, and they run the risk of being handed over to a third party for the collection of outstanding amounts. Once the outstanding account is handed over for collection, the student will be liable for the legal costs of recovery.
Students who withdraw from semester modules after the programme commencement date, but before 15 March (for first-semester modules) or 15 August (for second-semester modules), will result in a liability equal to 50% of tuition fees. Withdrawal after programme commencement but after 15 March (for first-semester modules) or 15 August (for second-semester modules) will result in a liability equal to 100% of the tuition fees.
If a credit card is used to pay the minimum amount that must accompany a student’s application for registration, and that payment is later returned unpaid by the bank, the student’s registration will be cancelled by the university. Such registrations will not be reinstated unless the student's full tuition fees for the year or semester are paid in the form of cash or electronic transfer into the university's bank account, or via debit card payment at any of the Unisa regional offices before the relevant closing date. On re-registration of the cancelled modules, the student’s account will be debited with a once-off administrative levy, per dishonoured transaction.
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Frequently asked questions
Students can pay their fees via the MyUNISA online payment platform, electronic fund transfer (EFT), credit card, or cash deposit at a bank. Cash and direct bank deposits can be made at any First National Bank (FNB) and ABSA Bank in South Africa.
The acceptance fee is payable on or before registration. Registration will only be processed if the registration fee is settled in full or a valid Purchase Order (PO) is provided. A minimum fee amount is payable before the closing dates for registration for each module or paper for which you register.
Students who fail to settle all outstanding amounts may face financial penalties. These include being unable to access their statement of results, not being allowed to graduate, and not being accepted into the next academic year of study.
