
Defaulting on a federal student loan in the US has serious consequences, including the potential loss of further financial aid and damage to your credit score. However, there are ways to get your loan out of default, such as the US Department of Education's Fresh Start Program, which offers a one-time opportunity to reset your loan status. If you're in default, you'll receive communications from the FSA, urging you to contact the Default Resolution Group to make a monthly payment, enroll in an income-driven repayment plan, or sign up for loan rehabilitation. This article will explore the options available to those who have defaulted on their federal student loans and outline the steps to get back into repayment.
| Characteristics | Values |
|---|---|
| Time period to default on a federal student loan | 270 days |
| Default status | Failure to repay a loan according to the terms agreed upon in the promissory note |
| Consequence of default | Ineligibility for additional federal student aid |
| Options to get out of default | Repayment options, income-driven repayment plans, loan rehabilitation |
| U.S. Department of Education initiative | Fresh Start Program to help borrowers get their loans out of default |
| FSA communications | Emails urging borrowers to contact the Default Resolution Group and make monthly payments |
| FSA partners | States, institutions of higher education, financial aid administrators, college access and success organizations, third-party servicers, and other stakeholders |
| FSA website | StudentAid.gov/end-default provides detailed information to help borrowers get out of default |
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What You'll Learn
- Default is the failure to repay a loan per the agreed terms for 270+ days
- The US Department of Education's Fresh Start Program helps borrowers get loans out of default
- Borrowers may not receive additional federal student aid if they default on federal loans
- The FSA will enlist partners to assist in the campaign to restore fairness to student loans
- The Department of Education will begin federal student loan collections to help borrowers repay

Default is the failure to repay a loan per the agreed terms for 270+ days
If you are in default on a federal student loan, you may not receive additional federal student aid until you take steps to bring your loan out of default. You may be able to arrange repayment options to get out of default, such as an income-driven repayment plan. The U.S. Department of Education's Fresh Start Program is a temporary initiative to help borrowers get their loans out of default.
The Department of Education's Office of Federal Student Aid (FSA) will also communicate with borrowers in default, urging them to contact the Default Resolution Group to make a monthly payment, enroll in an income-driven repayment plan, or sign up for loan rehabilitation. They will also provide clear information about payment options to help borrowers repay their loans.
Additionally, the FSA will enlist partners such as states, institutions of higher education, and financial aid administrators to assist in a campaign to ensure borrowers understand how to return to repayment or get out of default. Detailed information to help borrowers get out of default is available at StudentAid.gov/end-default.
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The US Department of Education's Fresh Start Program helps borrowers get loans out of default
The U.S. Department of Education's Fresh Start Program is a one-time initiative to help borrowers get their defaulted federal student loans out of default. The program offers several benefits to borrowers, including:
Suspension of Debt Collections
All collections activities and fees on federal student loans in default are suspended. This includes wage garnishment, seized tax refunds and child tax credits, withheld Social Security payments (including disability benefits), and collection calls. Borrowers who don't enroll in the Fresh Start Program can expect collections activities to resume.
Access to Income-Driven Repayment Plans
The Fresh Start Program provides access to income-driven repayment (IDR) plans, which can significantly lower monthly payments for borrowers. According to the Education Department, about 80% of borrowers who enrol in the program opt for an IDR plan, with half paying $0 per month and 60% paying less than $50 per month.
Eligibility for Loan Forgiveness Programs
Enrolling in the Fresh Start Program can make borrowers eligible for loan forgiveness programs, such as Public Service Loan Forgiveness, provided they meet the eligibility criteria.
Access to Short-Term Relief
The program allows borrowers to request student loan forbearance or deferment in the future, providing short-term relief if needed.
Credit Reporting Changes
The Education Department has started reporting defaulted student loans as "current" instead of "in collections" to credit bureaus. This change can positively impact the creditworthiness of borrowers enrolled in the Fresh Start Program.
It's important to note that the Fresh Start Program has a deadline for enrolment, and borrowers need to take the necessary steps to enrol and make payment arrangements with the Education Department's Default Resolution Group. Additionally, certain types of loans, such as private student loans and commercially held Perkins Loans, are not eligible for the program.
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Borrowers may not receive additional federal student aid if they default on federal loans
Defaulting on a federal student loan can have significant consequences, including the loss of eligibility for additional federal student aid. This means that borrowers who have defaulted on their federal student loans may not be able to receive further financial assistance from the government for their educational pursuits until they take the necessary steps to resolve the default status of their loans.
The U.S. Department of Education's (ED) Fresh Start Program is a one-time initiative designed to assist borrowers in getting their federal student loans out of default status. This program provides borrowers with a temporary opportunity to regain their eligibility for federal student aid by addressing their defaulted loans. It is important to note that the Fresh Start Program has specific requirements and eligibility criteria that borrowers must meet to qualify for its benefits.
When a borrower defaults on a federal student loan, it indicates their failure to repay the loan as per the agreed-upon terms in the promissory note. Typically, a federal student loan is considered to be in default when the borrower has not made any payment for at least 270 days (nine months) and has not arranged an alternative payment plan, such as deferment or forbearance, with the lender or loan servicer. During this period of non-payment, the loan servicer is obligated to exercise "due diligence" in their attempts to collect the loan from the borrower.
While in default, borrowers may face challenges in obtaining additional federal student aid for their educational pursuits. Federal student aid programs, such as Direct Loans and other types of Title IV aid, may not be accessible to borrowers with defaulted loans. This restriction aims to protect taxpayers from bearing the burden of defaulted loans and encourages borrowers to take responsibility for their financial commitments.
To regain eligibility for federal student aid, borrowers must take proactive steps to bring their federal student loans out of default. This may involve entering into a repayment agreement with the loan holder or exploring alternative repayment options, such as income-driven repayment plans like the Saving on a Valuable Education (SAVE) plan. By actively addressing their defaulted loans, borrowers can improve their financial standing and increase their chances of receiving additional federal student aid in the future.
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The FSA will enlist partners to assist in the campaign to restore fairness to student loans
When a borrower defaults on a federal student loan, it means they have failed to repay the loan according to the agreed-upon terms in the promissory note. Typically, for most federal student loans, a default occurs when the borrower has not made a payment in more than 270 days (nine months). During this period, the loan servicer must exercise "due diligence" in attempting to collect the loan.
Once a loan is in default, the loan holder will take steps to collect on the loan. This can include contacting debt collection agencies and initiating wage garnishment. However, there are options available for borrowers to get their loans out of default and resume repayment. One such option is the U.S. Department of Education's Fresh Start Program, which helps borrowers get their federal student loans out of default. Additionally, the Department provides detailed information at StudentAid.gov/end-default to assist borrowers in understanding their options for getting out of default.
To assist borrowers in getting back into repayment and preventing future defaults, the Department of Education's Office of Federal Student Aid (FSA) will enlist the help of various partners. These partners include states, institutions of higher education, financial aid administrators, college access and success organizations, third-party servicers, and other stakeholders. By working together, these entities will conduct a comprehensive communications and outreach campaign to ensure borrowers understand their responsibilities and options.
The message of this campaign will emphasize that student and parent borrowers, not taxpayers, are responsible for repaying their student loans. There will be no mass loan forgiveness, and the focus will be on moving the federal student loan portfolio back into repayment, which ultimately benefits both borrowers and taxpayers. As part of this initiative, the FSA will also restart the Treasury Offset Program, urging borrowers in default to contact the Default Resolution Group and take steps toward repayment or loan rehabilitation.
In summary, while defaulting on a student loan can have serious consequences, there are pathways for borrowers to resolve their defaulted loans and get back on track with repayment. The FSA, along with its partners, is committed to providing borrowers with the necessary information and assistance to navigate these pathways and restore fairness to the student loan system.
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The Department of Education will begin federal student loan collections to help borrowers repay
The US Department of Education (ED) will resume federal student loan collections to help borrowers repay and get out of default. This initiative will be supported by a comprehensive communications and outreach campaign to ensure borrowers understand their options for returning to repayment. The ED's Office of Federal Student Aid (FSA) will begin collections on defaulted federal student loans, which have been paused since March 2020. This move aims to protect taxpayers from bearing the cost of federal student loans.
Borrowers in default will be contacted via email by the FSA, urging them to take action. They will be advised to contact the Default Resolution Group to discuss options such as making a monthly payment, enrolling in an income-driven repayment plan, or opting for loan rehabilitation. The FSA is committed to providing clear and timely updates to borrowers about their repayment options. Additionally, the FSA will enlist the support of various partners, including states, institutions of higher education, financial aid administrators, and other stakeholders, to reinforce the message that borrowers, not taxpayers, are responsible for repaying their student loans.
The ED's Fresh Start Program is a temporary initiative designed to assist borrowers in getting their loans out of default. This program provides borrowers with a one-time opportunity to bring their loans back into good standing. The FSA will also restart the Treasury Offset Program and authorize guarantee agencies to initiate involuntary collection activities on loans under the Federal Family Education Loan Program. These actions are conducted in compliance with the Higher Education Act, ensuring that borrowers are given sufficient notice and opportunities to repay their loans before any enforcement measures are taken.
It is important to note that borrowers who are behind on their federal student loan payments may face challenges in obtaining additional federal student aid until they take steps to resolve their default status. The SAVE (Saving on a Valuable Education) plan is one option for borrowers to explore, offering benefits such as lower payments and interest rate adjustments. As of August 2024, the Department has been working to process applications for enrollment in various repayment plans, including Income-Based Repayment and PAYE. These efforts demonstrate the Department's commitment to assisting borrowers in managing their loan obligations.
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Frequently asked questions
Default is the failure to repay a loan according to the agreed-upon terms in the promissory note. For most federal student loans in the US, you default if you haven't made a payment in 270 days or more.
Paying off your defaulted student loan will bring it out of default. This will stop debt collection activities and prevent further consequences, such as administrative wage garnishment.
You can contact the Default Resolution Group to discuss repayment options. They may offer monthly payment plans, income-driven repayment plans, or loan rehabilitation programs to help you resolve your defaulted loan.
Resolving a defaulted student loan can improve your credit score and relieve the stress of debt collection. You may also regain eligibility for federal student aid and have more financial opportunities in the future.





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