Janice Lozano
Students at Texas State University are responsible for making payments by the due dates. Semester bills are issued a few weeks before the start of each term, and reminders are sent to students' Texas State email accounts. Students can pay their fees by various methods, including in person, by mail, or by credit card via the web. They can also check their balance and make payments online by logging into the Payment Portal via the TXST One Stop website. Students who have sufficient aid to cover 100% of tuition, fees, room, and board are not required to take any action, as their aid will be applied automatically. If the aid does not cover 100% of the charges, students must pay the remaining balance or enroll in a payment plan.
| Characteristics | Values |
|---|---|
| Billing Information | Can be accessed on-line at www.sbs.txstate.edu/ or by calling Student Business Services at 512-245-2544 |
| Payment Methods | In person at the windows during regular hours, by depositing in the drop box on the outside of the J.C. Kellam building, by mail, or by credit card via the web |
| Billing | Semester bills are issued a few weeks before the start of each term |
| Payment Deadlines | Students are responsible for making their installment payments by the due date. The installment due dates are listed on the Important Dates page of the TXST One Stop website |
| Late Payment Fees | A delinquent charge of $65 will be assessed the first business day after the final payment due date of the semester |
| Refunds | Any refund due from financial aid and/or scholarships will be applied to the balance owed. If the amount of the refund is greater than the amount owed, the University will issue a refund to the student |
| Credit Card Fees | Effective May 1, 2023, a 3.00% convenience fee will be assessed for all credit card transactions |
| Property Deposit | Every student must make a property deposit to protect Texas State from damage to or loss of Texas State property |
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Payment methods
Texas State University offers several payment options for students to pay their registration bills. Students can pay in full through the payment portal, or by mailing a check to Texas State University Student Business Services. Payments can also be made in person at the windows during regular hours, by depositing in the drop box outside the J.C. Kellam building, or by credit card via the web. Texas State University accepts VISA, Master Card, American Express, Discover, and Diners Club. However, a 3.00% convenience fee will be assessed for all credit card transactions starting May 1, 2023, and credit card payments in person will not be allowed.
Students can also pay with a check by visiting the office or mailing it to the address provided. Scholarship checks must be sent to Financial Aid and Scholarships for processing, which takes around 7-10 days. Texas State University also allows students to pay in their home currency online or through their bank. Payments can also be made via domestic wire by including specific information in the wire details and notifying Student Business Services. Cash payments are not accepted, but personal checks, cashier's checks, and money orders are accepted at the payment window.
Additionally, students can make a down payment of 25% to secure their classes through the payment portal. There is also an option to enroll in a payment plan, although a $30 payment plan enrollment fee and a 1.25% origination fee will be billed to the student's account. Students enrolled in the Accelerated Online Program or the Accelerated Alternative Teacher Certification Program are not eligible for the emergency loan, and students in the Aviation Science Program must pay related flight course fees in full prior to enrolling other fees in the payment plan.
Refunds from financial aid, scholarships, or overpayments will be credited against outstanding charges, and any remaining amount will be refunded to the student. Refunds can be received via EFT directly to the student's bank account or by check mailed to the student's address.
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Financial aid
Texas State University offers financial aid and scholarships to students. The university awards over $370 million in financial aid and scholarships each year. Students can receive aid in the form of grants, scholarships, and loans.
To be eligible for most financial aid, a student must be enrolled at least half-time, which is 6 credit hours for undergraduates, 3 credit hours for master's students, and 5 credit hours for doctoral students. However, to be considered a full-time student for financial aid purposes, an undergraduate student must enroll in 12 credit hours that count toward their degree.
Students who receive financial aid and withdraw from the university or are expelled before the 60% point of the semester are required to repay any unearned portion of their federal Title IV aid. If a student fails to earn a passing grade in at least one of their courses during a semester, they are considered to have unofficially withdrawn from the university for federal Title IV funding purposes, and a federal withdrawal calculation must be performed to determine the amount of Title IV funds the student must repay.
Additionally, students who are recipients of the Pell Grant, Iraq-Afghanistan Service Grant (IASG), or TEACH Grant must begin attending the courses for which they are enrolled and receiving these grants. If a student is not attending a course, their grant will be adjusted or canceled based on the courses they are actually attending.
Texas State University offers a three-payment installment plan for tuition and fees. The plan requires an advance payment of 30% of tuition and deferrable fees and 100% of non-deferrable fees, with the remaining tuition and deferrable fees payable in two installments of 35% each due the sixth and eleventh week of the semester. A $30 enrollment fee and a $25 late fee are also assessed for this option.
Students can check their balance and make payments online at the SBS Billing & Payment site. Authorized financial aid will be automatically applied to the registration bill. If a student has excess aid, it will be refunded in the form of a check or direct deposit.
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Refunds
Texas State University has a refund policy for students who withdraw from courses or the university itself. Withdrawing from the university means a student will no longer be attending any course for the semester/term. It is important to note that withdrawing is different from dropping a class, which refers to removing one or more classes while remaining enrolled in at least one course.
Students who have dropped all their courses and have zero hours enrolled (withdrawn) may be eligible for a refund. The refund percentages are applicable to tuition and fees, excluding non-refundable fees like late fees and orientation fees. Refunds for parking permits must be requested separately through the Parking Services office.
Students who withdraw before the first official university class day of the semester are eligible for a 100% refund. After the semester has begun, the refund amount decreases as the semester progresses. Students can refer to the Schedule of Classes, refund section, for specific percentages based on their withdrawal date.
Additionally, Texas State University requires a general deposit from every student to protect against damage or loss of university property. This deposit, less any outstanding charges, will be refunded to students who withdraw or graduate from the university. Students have the option to donate the remaining funds to the Alumni Association/Bobcat Club or towards scholarships. If a refund is not requested within four years of withdrawal or graduation, the deposit is forfeited into a student scholarship account.
For students receiving financial aid, it is important to note that withdrawing or dropping courses may affect their financial aid award. They should contact the Financial Aid Office before making any changes to their enrollment. Any refund due from financial aid or scholarships will be applied to the balance owed. If the refund amount exceeds the balance, the university will issue a refund to the student.
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Installment plans
Texas State University offers a standard installment plan for all students. This plan is only available for the initial registration and payment of tuition, required fees, and room and board for the fall and spring semesters. It is not available for summer sessions. Students who do not have sufficient resources to cover the minimum percentage for the payment plan may apply for the Emergency Loan Program.
The three-payment installment plan requires payment of 30% of tuition and deferrable fees and 100% of non-deferrable fees (orientation fee and installment fee) in advance of the first day of classes. The remainder of the tuition and deferrable fees are payable in two installments of 35% each, due the sixth and eleventh week of the semester. There is a $30 enrollment fee for this plan, and a $25 late fee if payment is not received by the due date.
The Guaranteed Price Plan is another option for students who wish to lock in a fixed cost of tuition and mandatory fees for twelve consecutive semesters, providing they remain undergraduate residents of Texas. This plan has higher rates than traditional tuition, but it guarantees that rates will not change at the beginning of any semester.
Students can also apply for an emergency loan to use as a down payment for the payment plan. This will automatically enroll them in the payment plan, with three additional installments of the remaining balance due on each of the installment due dates. There is a $30 payment plan enrollment fee and a 1.25% origination fee for this option.
Payments can be made in person, by mail, by depositing in the drop box outside the J.C. Kellam building, or by credit card via the web. Billing information, including due dates and amounts due, can be accessed online or by calling Student Business Services. It is the student's responsibility to make payments by the due dates, and late installment payments will incur a $25 delinquent charge.
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Withdrawal and refunds
Texas State University defines withdrawing as dropping all courses and going to zero hours for the current semester. Students must withdraw from all courses to be considered withdrawn for the semester. This process is initiated by the student and not as a result of administrative action.
Students who withdraw must do so through the Office of the University Registrar. A 100% refund is due to the student only if they withdraw before the first class day of the semester. Students who withdraw after the semester has begun will receive a percentage of their charges as a refund. This percentage changes as the semester progresses. Students can check the Schedule of Classes, refund section, to determine the specific percentages pertaining to their withdrawal date.
Withdrawing from the semester may affect a student's financial aid award. Students receiving financial aid should contact the Financial Aid Office before withdrawing. If a student withdraws on or prior to the 60% point of the semester, they are required to repay any unearned portion of their federal financial aid. If a student withdraws after the 60% point, they have earned all of their federal financial aid and do not need to repay any funds.
Refunds will be credited against outstanding charges. Students can check their charges and credits online at the SBS Billing & Payment site. If all charges are paid and a refund is due, students can receive their refund via EFT directly to their bank account or by check mailed to their address.
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Frequently asked questions
Semester bills are issued a few weeks before the start of each term. It is the student's responsibility to make payment by the due dates.
Payments can be made in person at the windows during regular hours, by depositing in the drop box outside the J.C. Kellam building, by mail, or by credit card online.
Students can choose to pay the minimum amount due at registration, which is a three-payment instalment option. The remainder of the tuition fees is then payable in two instalments of 35% each, due the sixth and eleventh week of the semester.
Students with financial aid that covers 100% of tuition, fees, and room and board do not need to take action. If the financial aid is not sufficient to cover all charges, the student must pay the remaining balance or enrol in a payment plan.
Students must withdraw from all courses to be considered withdrawn for the semester. Withdrawals are initiated in the Office of the University Registrar. Refunds are available for the unused portion of room and board payments.
