
Nelnet is a student loan servicing company that provides customer service for Federal Direct Loan Programs and Federal Family Education Loan (FFEL) Programs owned by the U.S. Department of Education. Nelnet customers can access their loans directly through the websites Nelnet.studentaid.gov and SloanServicing.com, depending on their loan type. This article will explore the options for paying back student loans serviced by Nelnet.
| Characteristics | Values |
|---|---|
| Company Name | Nelnet |
| Company Type | Student Loan Servicing Company |
| Website | Nelnet.com |
| Alternative Websites | Nelnet.studentaid.gov, SloanServicing.com |
| Loan Types | Federal Direct Loan Program, Federal Family Education Loan (FFEL) Program |
| Loan Account Numbers | Begins with D, J, or E |
| AutoPay | Available |
| Loan Forgiveness | Forbearance |
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What You'll Learn

Federal Direct Loan Program
Nelnet is a student loan servicing company that provides customer service for the Federal Direct Loan Program and Federal Family Education Loan (FFEL) Program loans owned by the US Department of Education.
If you have federal loans under accounts that begin with 'E', you can access your student loans directly on Nelnet's website, Nelnet.studentaid.gov. Here, you can bookmark the web address for easy access to your loans in the future.
Nelnet Federal Student Loan Services provides efficient and effective solutions, proven processes, and a focus on customer experience. The company helps millions of federal student loan customers find payment options that lead to successful repayment. They also offer timely and accurate application and claims processing for borrowers seeking loan discharge based on total and permanent disability.
As a trusted partner of the Department of Education, Nelnet has served millions of students and their families, providing access to education and supporting successful repayment. With experienced people and proven processes, they meet or exceed service levels, remain compliant, and deliver a positive customer experience.
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Federal Family Education Loan (FFEL) Program
Nelnet is a student loan servicing company that provides customer service for the Federal Direct Loan Program and Federal Family Education Loan (FFEL) Program loans owned by the US Department of Education. FFEL loans were originally borrowed from a bank, lender, or non-profit organisation before July 1, 2010.
If you have an FFEL loan account number that begins with E, you can access your loan information directly on Nelnet's website, Nelnet.Studentaid.gov. Here, you can also make online payments, explore payment plan options, and find information about forbearance or deferment.
If your FFEL account number begins with D or J, you can access your loan information on SloanServicing.com. Sloan Servicing is a division of Nelnet that assists with FFEL loans originally issued by MFA-SLP. They can help with online payments, payment plan options, loan information, and loan forgiveness or discharge.
It's important to note that if you have FFEL loans with the North Carolina State Education Assistance Authority (NCSEAA), these loans will be transferred to the Educational Credit Management Corporation (ECMC) on November 1, 2023. After this date, you will need to arrange to make payments directly to ECMC. You will receive a letter from ECMC after the transfer with detailed information on where to direct your payments.
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Commercial loans
Nelnet is a student loan servicing company that aims to simplify the repayment process for borrowers. They provide services for both federal and commercial student loans.
For commercial loans, Nelnet offers services for the Federal Family Education Loan (FFEL) Program. These loans were originally borrowed from banks, lenders, or non-profit organizations before July 1, 2010. Commercial loans under this program can be identified by their account numbers, which begin with "D" or "J".
To access information about commercial loans serviced by Nelnet, borrowers can visit the website SloanServicing.com. This website provides direct access to commercial loan details without the need to visit Nelnet.com. By bookmarking this website, borrowers can easily access their loan information moving forward.
It's important to note that Nelnet also provides services for federal student loans under the Federal Direct Loan Program and the Federal Family Education Loan (FFEL) Program owned by the U.S. Department of Education. Federal loans can be identified by account numbers beginning with "E". For federal loans serviced by Nelnet, borrowers can visit nelnet.studentaid.gov for more information.
In summary, Nelnet offers repayment services for both commercial and federal student loans. Borrowers can access their loan information by visiting the appropriate website based on their loan type, either SloanServicing.com for commercial loans or nelnet.studentaid.gov for federal loans serviced by Nelnet.
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Autopay
Nelnet is a student loan servicing company that helps borrowers manage their Federal Direct Loan Program and Federal Family Education Loan (FFEL) Program loans. These loans are owned by the US Department of Education.
One of the convenient ways to repay your student loans through Nelnet is by enrolling in Autopay. Autopay is a feature that allows you to schedule automatic payments towards your student loans each month. This can help ensure that you never miss a payment deadline and can provide several benefits.
Here's how Autopay works:
- Enrollment: To enroll in Autopay, you'll need to provide authorization for automatic transfers from your bank account to Nelnet. This can typically be done through your online account on the loan servicer's website.
- Payment Settings: Once enrolled, you'll be able to specify the amount you want to be deducted each month and the date of the deduction. You can usually choose to pay the full amount, a fixed amount of your choosing, or the minimum payment amount required.
- Regular Payments: On the designated date each month, the specified payment amount will automatically be deducted from your bank account and applied towards your student loan balance.
- Benefits: Autopay offers several advantages. Firstly, it ensures timely payments, which helps maintain a good payment history and can improve your credit score. Secondly, some loan servicers may offer a small interest rate reduction for enrolling in Autopay, helping you save money over the life of the loan. Lastly, Autopay eliminates the risk of forgetting to make a payment, preventing late fees and potential delinquency.
Remember to keep a close eye on your bank account balance to ensure sufficient funds are available on the payment date to avoid any issues or penalties. Additionally, always update your payment information promptly if your bank account details change.
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Budgeting and saving
Nelnet is a student loan servicing company that provides customer service for Federal Direct Loan and Federal Family Education Loan (FFEL) Program loans owned by the US Department of Education. You can access your student loans directly on their website, Nelnet.Studentaid.gov, or on SloanServicing.com, depending on your loan type.
Now, here are some tips for budgeting and saving for student loan repayment:
Understanding Your Student Loans
Firstly, it's important to understand how your student loans work. Student loan interest begins accruing daily, usually from the day your loans are disbursed. If you have a subsidized federal loan, the government may pay your interest under certain conditions, such as during your enrolment in school or a post-school grace period. Knowing these nuances can help you make informed financial decisions.
Creating a Budget
Creating a budget is a crucial step in managing your student loan debt. Start by listing all your sources of income, including regular paychecks, commissions, side hustles, and freelance work. If your income varies, use the lowest amount from the last few months as your baseline. Then, allocate your income to essential expenses, such as food, utilities, housing, and transportation. Ensure you have an emergency fund to cover unexpected costs. Once your essentials are covered, you can budget for your student loans and other expenses, such as insurance and subscriptions.
Strategies for Repayment
Consider using budgeting tools to help you stay on track. The 50/30/20 rule is one framework where you allocate a certain percentage of your income to different categories of expenses. If you want to prioritize paying off your student loans quickly, you can allocate more than 20% of your income to debt repayment. Making extra payments can help you reduce your principal balance faster and save on interest. Zero-based budgeting is another approach, where you assign a purpose to every dollar you earn, ensuring that you're prioritizing essential expenses and saving towards your financial goals.
Additional Tips
Keep good records of your loan communications and stay organized. Claim your student loan interest on your tax return, as this can provide tax benefits. Additionally, consider setting up direct debit for your loan payments to receive a 0.25% discount on your interest rate. Remember, it's important to review your budget regularly and make adjustments as needed to ensure you're on track with your repayment goals.
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Frequently asked questions
You can pay your Nelnet student loan online at Nelnet.com.
Yes, depending on the type of loan you have, you can access your loan at Nelnet.Studentaid.gov or SloanServicing.com.
If you have federal loans under accounts beginning with E, use Nelnet.Studentaid.gov. If you have commercial loans under accounts beginning with D or J, use SloanServicing.com.
Log in to StudentAid.gov using your FSA ID to find out.
It is recommended to pay off your highest-interest loans first.

























