Lori Meadows
Sallie Mae offers a variety of student loan repayment options for undergraduate and graduate students. The options available depend on the type of loan, with federal student loans offering more flexible repayment plans than private student loans. Borrowers can choose from standard, extended, graduated, and income-based repayment plans. Sallie Mae also offers in-school repayment options for undergraduate and graduate student loans, including deferred repayment, fixed repayment, and interest repayment. Payments can be made through the Sallie Mae app, automated phone system, mail, or third-party bill-pay services.
| Characteristics | Values |
|---|---|
| Payment Methods | Apple Watch, Sallie Mae app, automated phone system, mail, third-party bill-pay services |
| Payment Address | Sallie Mae, P.O. Box 8459 Philadelphia, PA 19101-8459 |
| Cosigner Payment Address | Sallie Mae, P.O. Box 8377 Philadelphia, PA 19101-8377 |
| Payment Deadlines | Payments submitted by 11:59 p.m. Pacific Time are effective for the day they are scheduled. |
| Late Fees | May be charged if payment is not received within 15 days of the Current Amount Due Date. |
| Repayment Options | Deferred repayment, fixed repayment, interest repayment, graduated repayment, income-based repayment, extended repayment, standard repayment |
| Military Service | Deferment or forbearance may be available to postpone payments during military service. |
| Disability or Death | The remaining balance may be waived if the student passes away or becomes totally and permanently disabled. |
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Payment methods
Sallie Mae offers a variety of ways to make payments on your student loan. You can pay through the Sallie Mae app on your Apple® or Android™ phone, or by logging into your Sallie Mae account online. You can also make payments through the automated phone system, by calling them with your bank account information.
Payments made by 11:59 p.m. Pacific Time will be effective for the day you schedule them, but they may not be reflected in your online Transaction History for 2-4 days after the effective date.
You can also mail a check or money order to the following address:
Sallie Mae
P.O. Box 8459
Philadelphia, PA 19101-8459
Make your check or money order payable to Sallie Mae. If you are a cosigner, mail your payment to:
Sallie Mae
P.O. Box 8377
Philadelphia, PA 19101-8377
Be sure to mail your payment at least 10 days before your due date so that it is credited on time.
You can also use third-party bill-pay services, such as payment services offered by your financial institution. Provide them with the applicable 16-digit Loan Group Number and make sure the payment is processed at least 10 days before your due date.
To receive a 0.25% interest rate discount, the borrower or cosigner must enroll in auto-debit through Sallie Mae.
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Payment plans
Sallie Mae offers a range of payment plans for its student loans. The specific options available to you will depend on the type of loan you have taken out, and your eligibility.
In-school repayment options
If you have a Sallie Mae Undergraduate Student Loan or a graduate student loan, you can choose from three in-school repayment options:
- Deferred repayment: Make no scheduled loan payments while you’re in school, or during your separation or grace period.
- Fixed repayment: Pay a fixed amount every month you're in school and during your separation or grace period.
- Interest repayment: Only pay the interest every month you’re in school and during your separation or grace period.
Post-graduation repayment options
After your grace period, you can generally request a plan to help you adjust the amount of time you have to pay, or an income-based repayment plan. Private student loans can offer both in-school and deferred repayment options. After your separation or grace period, you will be required to make principal and interest payments. There may be programs available for budget flexibility, such as the Graduated Repayment Period, which allows you to make interest-only payments for one year after your separation period ends.
Other payment options
You can also make payments through the Sallie Mae app, or by calling the automated phone system. You can also mail a check or money order, but be sure to mail your payment at least 10 days before your due date so that it is credited on time.
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Loan repayment options
Sallie Mae student loans can be paid via the Sallie Mae app, which is available on Apple and Android phones, or by mailing a check or money order to the following address:
Sallie Mae
P.O. Box 8459
Philadelphia, PA 19101-8459
Payments made through the app or via the automated phone system before 11:59 p.m. Pacific Time will be effective for the day they are scheduled. However, they may not be reflected in the online transaction history for up to four days. Mailed payments should be sent at least 10 days before the due date to ensure they are credited on time.
Sallie Mae offers both fixed and variable interest rates. Fixed interest rates remain the same, providing predictable monthly payments. Variable interest rates can fluctuate, resulting in lower or higher payments depending on market conditions.
Federal student loans generally offer a wider range of flexible repayment options than private loans, including income-based repayment, income-contingent repayment, and loan forgiveness or deferment benefits.
As of July 1, 2026, federal loan borrowers will be restricted to the new Standard plan for Parent PLUS Loans, Consolidation Loans that include Parent PLUS Loans, and "double consolidated" Parent PLUS Loans. This will impact their ability to pursue Public Service Loan Forgiveness (PSLF) for these loan types.
The budget reconciliation bill, signed into law on July 4, 2025, introduced significant changes to federal student loan repayment options. It phased out the Saving for a Valuable Education (SAVE), Pay as You Earn (PAYE), and Income-Contingent Repayment (ICR) plans. These plans will be replaced by the Repayment Assistance Plan (RAP), an income-driven repayment program, along with a standard repayment plan.
Borrowers in the SAVE, PAYE, or ICR plans must transition to the new plans by July 1, 2028. The Income-Based Repayment (IBR) plan, created by Congress, remains an option, although loan forgiveness is temporarily paused.
To lower federal student loan payments, borrowers can consider income-driven repayment (IDR) plans, which calculate monthly payments based on income and family size. These plans offer the possibility of loan forgiveness after a certain number of qualifying payments.
For private student loans, adding a cosigner, such as a parent or another adult with good credit, can increase the chances of loan approval and potentially lower interest rates.
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Loan forgiveness
Depending on when you took out your Sallie Mae student loan, it may be either a federal or private loan. If your loan is federal, you may be eligible for student loan forgiveness through income-driven repayment or another federal program. However, if your loan is from a private institution, you are likely not eligible for loan forgiveness.
To determine whether your Sallie Mae student loan is federal or private, log in to the Federal Student Aid website and check the "My Aid" page. This page will show you the details of the federal loans you've borrowed and which company currently services them.
If you borrowed from Sallie Mae before 2014, you may have federal student loans from the company. In that case, your debt may have been transferred to Navient, which could have later transferred it to another loan servicer called Aidvantage. If this is your situation, you may be eligible for federal loan forgiveness programs, depending on the specifics of your debt.
Sallie Mae does not offer student loan forgiveness for newer loans. However, they may allow you to temporarily pause or reduce your loan payments in certain circumstances, such as returning to school, enrolling in a residency or fellowship program, or facing financial hardship.
It is important to note that Sallie Mae will discharge debts for borrowers who die or become totally and permanently disabled, regardless of the loan type.
If you think you qualify for any federal loan forgiveness programs, be sure to check with your school's financial aid office or refer to the official federal student aid site to see if your loans, employment, or situation are covered.
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Late payments
There are several ways to make payments to avoid late fees, including:
- Using the Sallie Mae app or automated phone system
- Mailing a check or money order to the borrower payment address: Sallie Mae P.O. Box 8459 Philadelphia PA 19101-8459
- Paying online through your bank's third-party bill-pay service
- Enrolling in auto debit, which also qualifies you for a 0.25 percentage point interest rate reduction
If you are facing financial difficulties, you may be eligible for a student loan deferment, which allows you to temporarily reduce or postpone payments on your student loans in special circumstances. Deferment or forbearance may also be available during military service.
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Frequently asked questions
You can pay your Sallie Mae student loan by mailing a check or money order to the borrower payment address: Sallie Mae, P.O. Box 8459 Philadelphia, PA 19101-8459.
You will need to include the remittance slip and the 16-digit Loan Group Number with your payment. Make the check or money order payable to Sallie Mae.
Yes, you can pay your Sallie Mae student loan online by logging into your Sallie Mae account. You can also download the Sallie Mae app and make payments through the automated phone system.
There are several repayment options for Sallie Mae student loans, including deferred repayment, fixed repayment, and interest repayment. You can choose to make no payments, pay a fixed amount, or pay only the interest while you are in school and during your grace period. After your grace period, you may be able to request a standard, extended, graduated, or income-based repayment plan.
