
Duke University offers a campus-wide printer network called ePrint, which allows students to print from computers and mobile devices to print stations across the campus. Students receive an allocation of $32 per semester for black-and-white laser printing at OIT's ePrint stations in libraries, computer labs, and public spaces. However, printing is not entirely free as it costs $0.04 per page for single-sided documents and $0.02 per page for double-sided printing (with a minimum cost of $0.04).
| Characteristics | Values |
|---|---|
| Allocation per semester | $32 for black-and-white laser printing |
| Allocation increase | $8 when balance falls below $9 |
| Single-sided printing cost | $0.04 per page |
| Double-sided printing cost | $0.02 per page |
| Minimum cost | $0.04 |
| Refund | Available for black-and-white print jobs that are unacceptable in quality |
| Printing locations | Libraries, computer labs, and public spaces |
| Printing software | ePrint, Pharos App, 3DprinterOS |
| Printing service | Duke Copy & Digital Printing |
| Printing quality | High-quality 600 dpi large format printing |
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What You'll Learn

Duke University's ePrint system
To use the ePrint system, students must have the ePrint client software installed on their computers or download the Pharos App on their mobile devices. The service is designed to help students recognise the cost and value of printing and to encourage reasonable and sustainable printing habits. Students are advised not to use printers as copiers and to recycle unwanted paper using the recycling bins available at each print station.
Each semester, Duke students receive an allocation of $32 for black-and-white laser printing at OIT's ePrint stations in libraries, computer labs, and public spaces. If a student's balance falls below $9, they can request an increase of $8 to their printing allocation. Undergraduate students may request this increase only once per semester. If a student exhausts their allocation, their print jobs will be charged to their FLEX account.
Single-sided black-and-white prints cost $0.04 per page, while double-sided prints cost $0.02 per page. Colour printing and copying are also available at a higher rate of $0.15 per page. Students may request refunds for black-and-white print jobs that are unacceptable in quality (e.g., due to low toner, smudging, or paper jams). Additionally, students with exceptional academic or medical needs may request an exemption from the quota policy, which will be reviewed on a case-by-case basis.
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Printing costs
Duke University offers a campus-wide printer network called ePrint, which allows students to print from computers and devices to print stations across the campus, including libraries, computer labs, and public spaces. The ePrint software and apps are available for free download.
Duke students receive an allocation of $32 per semester for black-and-white laser printing at OIT's ePrint stations. Single-sided printing costs $0.04 per page, while double-sided printing costs $0.02 per page (with a minimum cost of $0.04). If a student's balance falls below $9, they can request an increase of $8 to their printing allocation. Undergraduate students may request this increase only once per semester. If a student exhausts their allocation, their print jobs will be charged to their FLEX account. Students can also request refunds for black-and-white print jobs that are unacceptable in quality (e.g., due to low toner, smudging, or paper jams).
In addition to the ePrint system, Duke University also offers a service called Duke Copy & Digital Printing, which provides high-quality, affordable printing solutions for the Duke community. This service offers custom signs and graphics, design services, large-format printing, variable data printing, and custom mail services. Duke Copy & Digital Printing is equipped with cutting-edge technology, including an HP Indigo 5500 digital press, which provides offset-quality printing. They offer high-quality 600 dpi large-format printing at exceptional prices, with posters and banners available up to 60” wide by any length. They can also provide variable data printing, which allows for personalized printing for each recipient.
Duke University Copy & Digital Printing offers free pick-up and delivery, as well as a quick turnaround time of 1-2 days for print-only projects and 2-3 days for projects requiring laminating and/or mounting. They accept electronic files only and prefer PDFs. Payment is made through the University’s electronic, automatic billing system (SAP), using the department’s fund code or cost center.
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Refunds for black-and-white print jobs
Duke University students receive an allocation of $32 per semester for black-and-white laser printing at OIT's ePrint stations in libraries, computer labs, and public spaces. If your balance falls below $9, you can request an increase of $8 to your printing allocation. Undergraduate students may request this increase only once per semester. If you exceed your allocation, your print jobs will be charged to your FLEX account.
Students can request refunds for black-and-white print jobs that are unacceptable in quality (e.g., low toner, smudging, paper jams). To request a refund, follow the instructions provided by Duke University's Office of Information Technology.
The ePrint system allows students to print from computers and devices to print stations throughout the campus. To use the ePrint system, download and install the free ePrint software and/or apps on your device.
Students with a need to print more than the standard allocation for exceptional academic or medical purposes may request an exemption from the quota policy. These requests are reviewed on a case-by-case basis.
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Duke Copy & Digital Printing
Duke University offers a service called Duke Copy & Digital Printing, which provides high-quality, affordable printing solutions for the Duke community. This service is a one-stop, full-service production facility with cutting-edge technology, including an HP Indigo 5500 digital press, which provides offset-quality printing.
In addition to Duke Copy & Digital Printing, Duke University offers a campus-wide printer network called ePrint, which enables students to print from computers and devices to print stations across the campus. Duke students receive an allocation of $32 per semester for black-and-white laser printing at OIT's ePrint stations in libraries, computer labs, and public spaces. If a student's balance falls below $9, they can request an increase of $8 to their printing allocation. The ePrint system charges $0.04 per page for single-sided printing and $0.02 per page for double-sided printing (with a minimum cost of $0.04).
To use the ePrint system, students need to have the ePrint client software installed on their computers or download the Pharos App on their mobile devices. They can then print from their desktops, emails, or mobile devices. There are ePrint stations located across Duke University's campus, and students can find the closest printer using the Printer Locations & Status tool on the ePrint website.
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ePrint software and apps
Duke University's ePrint system enables students to print from computers and devices to hundreds of print stations across the campus. To use the ePrint system, students must have the ePrint client software installed on their computers or download the Pharos App on their mobile devices. The software and app allow users to print from their desktops, emails, or mobile devices on all platforms.
The ePrint system is designed to help students recognize the cost and value of the printing service and to encourage reasonable and sustainable printing habits. To use the ePrint system, students must be connected to an on-campus network or use a VPN. Each print job should be sent only once, and unwanted paper should be recycled at the recycling bins available at each ePrint station. If there are issues with the printer, such as a lack of paper or toner, students should report the problem to the service desk or through ePrint Web.
The ePrint system offers several convenient features for students. For example, if a student needs to print multiple copies of a document, they should photocopy it instead of sending multiple print jobs. The ePrint Reprint feature allows students to retrieve an older job from the print queue and print it again without returning to their computer. After retrieving a print job at a station, the job remains in the print queue for 15 minutes. Within this timeframe, students can reprint the job by swiping their DukeCard at any station and selecting the desired job from their print queue.
It is important to note that ePrint should not be used for printing sensitive or protected health information. Additionally, students should monitor their ePrint quota throughout the year. Duke students receive an allocation of $32 per semester for black-and-white laser printing at OIT's ePrint stations in libraries, computer labs, and public spaces. If a student's balance falls below $9, they can request an increase of $8 to their printing allocation, but undergraduate students can only make this request once per semester. If a student exhausts their allocation, their print jobs will be charged to their FLEX account.
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Frequently asked questions
Duke University offers a campus-wide printer network called ePrint, which enables students to print from computers and devices to print stations across the campus. However, this service is not free.
Printing costs $0.04 per page for single-sided documents and $0.02 per page for double-sided printing (with a minimum cost of $0.04).
Yes, students receive an allocation of $32 per semester for black-and-white laser printing at OIT's ePrint stations in libraries, computer labs, and public spaces.
If your balance falls below $9, you can request an increase of $8 to your printing allocation. Undergraduate students may request this increase only once per semester.
To print at Duke University, you need to have the ePrint client software installed on your computer or download the Pharos App on your mobile device. You can then print from your desktop, email, or mobile device.




















