Janice Lozano
Towson University does not require students to have a specific type of computer. However, the university does provide a list of recommended minimum specifications for computers to meet the requirements of most academic work. The Office of Technology Services (OTS) at Towson University offers support for students with technology issues, including laptop problems, connection issues, and malware removal. Students can also take advantage of multimedia support services and studios where they can borrow photo, video, and audio equipment. Additionally, Towson University has partnerships with companies like Dell and Apple, which offer educational discounts on personal computers and accessories.
| Characteristics | Values |
|---|---|
| Computer requirements | Towson University does not require students to have a specific computer. However, they do provide a list of recommended minimum specifications for computers that will meet the requirements of most academic work. |
| Support | The OTS Technology Support Desk team at Towson University helps students with general technology issues, troubleshooting laptop or connection problems, malware removal, and printing. They also provide support for purchasing and installing external accessories like speakers, headphones, and scanners. |
| Software | Towson University provides students with access to Microsoft 365, including Outlook, OneDrive, Word, Excel, PowerPoint, and OneNote. |
| Discounts | Dell and Apple offer educational discounts to students when buying personal computers. |
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What You'll Learn
- Towson University offers a Tech Support Desk to help students with technology issues
- The university provides recommendations for minimum specifications when buying a personal computer
- Dell and Apple offer educational discounts to students purchasing personal computers
- The Office of Technology Services (OTS) provides limited support for computers not on the recommended hardware list
- Towson University recommends specific types of printers, scanners, and speakers/headphones
Towson University offers a Tech Support Desk to help students with technology issues
Towson University does not appear to require students to have a specific computer. However, the university does offer extensive technology services, resources, and support to its students, staff, and faculty through its Office of Technology Services (OTS).
The OTS Tech Support Desk team, formerly known as Student Computing Services, is available to help students with technology issues. The team assists with troubleshooting laptop or connection problems, malware removal, and wēpa printing. The desk also provides multimedia support services and studios where students can check out photo, video, and audio equipment or book a consultation.
The Tech Support Desk is located on the main floor of Cook Library, in the Academic Commons. Students can walk in during business hours or make an appointment by phone or online. The team can also be contacted via a “Chat” option on the website or by calling the OTS at 410-704-5151 for guidance.
Additionally, the university provides online resources such as TechHelp, an online ticketing system for submitting technology-related help requests and accessing self-help articles. Students can also refer to OTS Alerts to stay informed about planned and unplanned system outages.
While Towson University does not mandate specific computers, it does offer recommendations for hardware and software. The OTS provides support for recommended computers to ensure they work on the campus network. Dell and Apple offer educational discounts to students when purchasing personal computers. The university also provides information on which electronics to bring or not to bring when living on campus.
Overall, Towson University offers comprehensive technology support and resources to its students, ensuring they have the necessary tools and assistance to succeed in their academic pursuits.
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The university provides recommendations for minimum specifications when buying a personal computer
Towson University does not require students to have a specific type of computer. However, the university does provide recommendations for minimum specifications when buying a personal computer. These recommendations are intended to ensure that the computer will be compatible with the campus network and meet the requirements of most academic work.
The Office of Technology Services (OTS) at Towson University provides support for students with technology issues, including laptop and connection problems, malware removal, and printing. OTS also offers recommendations for computer hardware and software. While OTS supports a range of devices, they have more experience with certain manufacturers, such as Dell and Apple, and may provide limited support for other brands.
When purchasing a new computer, Towson University recommends selecting one with Wi-Fi standard six or greater. This can be identified by looking for the number 6, 6e, or 7 with the Wi-Fi symbol or 802.11 followed by "ac," "ax," or "be" in the product description. Additionally, Towson University recommends purchasing a computer with an external speaker and headphones separately, as the internal speaker on the recommended computers may not be sufficiently loud for all users.
Towson University also provides recommendations for specific brands and models of computers and peripherals. They suggest that students take advantage of educational discounts offered by Dell and Apple when buying a personal computer. They also recommend LaserJet printers over Inkjet printers due to their economical advantages. For scanners, they suggest sticking with known brands such as Fujitsu and Cannon, and they offer assistance with purchasing and installing compatible scanners for specific software.
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Dell and Apple offer educational discounts to students purchasing personal computers
While Towson University does not require students to have a particular type of computer, it does offer a list of recommended hardware and software for students to use. The Office of Technology Services (OTS) provides support for students with technology issues, including laptop or connection problems, malware removal, and printing. OTS also offers recommendations for students who need to purchase computers, with Dell and Apple offering educational discounts for students, faculty, and staff.
Dell offers student discounts on laptops and desktops in the United States and India. Students with a valid academic email address are eligible for the Dell student discount. The discount is applied to eligible products in the Dell.com cart, with a maximum of three products per transaction and up to five transactions per year. Dell also offers a rewards program that provides additional benefits, such as up to 9% back in rewards for future purchases.
In India, Dell offers a voucher-based discount program for students. The vouchers are valid only for online purchases and expire on August 1, 2025. The minimum spend to qualify for the discount is Rs. 40,001, and there are restrictions on combining vouchers with other promotions. Taxes, shipping, handling, and other fees are not included in the discount and must be paid separately.
Apple also provides educational discounts for students, although specific details on their program were not readily available. It is recommended to visit Apple's website or contact their support team for more information on their student discounts.
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The Office of Technology Services (OTS) provides limited support for computers not on the recommended hardware list
While Towson University does not require students to own a specific computer, it does provide a list of recommended hardware. The Office of Technology Services (OTS) provides limited support for computers not on the recommended hardware list.
The OTS understands that students and staff may sometimes need to use computers that are not on the recommended list. In these cases, the OTS will offer limited support, and the device's owner will have additional responsibilities. The university encourages students to review the recommended minimum baseline specifications and consult with the OTS before purchasing a new device to ensure optimal performance and compatibility with the campus network.
The recommended minimum specifications for computers include Wi-Fi 6 or greater. The product description should include a number 6, 6e, or 7 with the Wi-Fi symbol or 802.11 followed by "ac," "ax," or "be." Dell and Apple offer educational discounts to students when purchasing personal computers.
It's important to note that the OTS provides setup assistance and configuration services for recommended computers to ensure they work seamlessly on the campus network. While the OTS can assist with purchasing decisions for non-recommended devices, they may not be able to provide the same level of support for these devices when issues arise.
Additionally, the OTS offers multimedia support services and studios where students can check out photo, video, and audio equipment or book consultations. They also assist with purchasing decisions and installations for external accessories like speakers, headphones, scanners, and printers.
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Towson University recommends specific types of printers, scanners, and speakers/headphones
While Towson University does not require students to have a specific type of computer, the Office of Technology Services (OTS) provides recommendations for computers, printers, and other technology that will work well with the campus network. OTS also offers support for setting up and configuring devices to work on the network. Dell and Apple offer educational discounts to students for personal computer purchases.
Regarding printers, Towson University recommends LaserJet printers over inkjet printers, as the latter can be costly in the long run and may not be worth repairing. Towson University uses the Harford Computer Group, Inc. for purchasing printers, and individuals can request a quote by emailing [email protected].
Towson University does not recommend specific brands or models of scanners or speakers/headphones. However, they suggest sticking with known brands such as Fujitsu or Cannon for scanners. For speakers and headphones, individuals need to purchase these items separately if their work requires them, as they are not included in the standard configuration for computers. OTS provides assistance with the purchase and installation of these devices.
In summary, while Towson University does not require specific types of computers, printers, scanners, or speakers/headphones, they do provide recommendations and support to ensure compatibility and functionality with the campus network. Students can also take advantage of educational discounts offered by select manufacturers.
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Frequently asked questions
No, students are not required to have a specific computer. However, the university provides a list of recommended minimum specifications for computers to meet most academic requirements.
The recommended specifications include Wi-Fi standard six or greater. The product description should include a number 6, 6e or 7 with the Wi-Fi symbol or 802.11 followed by "ac," "ax," or "be." Dell and Apple offer educational discounts to students for purchasing personal computers.
The OTS Technology Support Desk team at Towson University helps students with general technology issues, troubleshooting laptop or connection problems, malware removal, and printing. The Tech Services Desk is located on the main floor of Cook Library in the Academic Commons.
