Lana Oconnell
As a student at Rowan University, you will need to activate your Rowan NetID before you can access your Rowan email account. Your Rowan email is your electronic connection to the University community, so it's important to check it daily for updates on campus events, important information, and correspondence from professors and fellow students. Once you have activated your Rowan NetID, you can log in to netid.rowan.edu to find your email address in the My Information section. Your Rowan email address will either end with @rowan.edu or @students.rowan.edu, depending on whether you are a new or returning student.
| Characteristics | Values |
|---|---|
| Website to find Rowan University student email address | netid.rowan.edu |
| Where to find the email address on the website | "My Information" section |
| Email address domain for new students | @rowan.edu |
| Email service provider for new students | Outlook |
| Email address domain for returning students | @students.rowan.edu |
| Email service provider for returning students | Rowan Gmail |
| Website to access Rowan Gmail | mail.students.rowan.edu |
| Support for technical issues | Technology Support Center, 856-256-4400, Rowan Support Portal |
| Online services accessible with Rowan NetID | Canvas, RowanWiFi, Self-Service Banner, Google Drive, Rowan email, Rowan-managed computers |
| Two-factor authentication app | Duo Mobile |
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What You'll Learn
Logging in to find your Rowan email address
To log in and find your Rowan University email address, you will need your Rowan NetID. This is your key to accessing online Rowan University services, such as Canvas, RowanWiFi, Self-Service Banner, Google Drive, and your Rowan email.
If you are a new student, you will need to activate your Rowan NetID. You can do this by navigating to the Contact Management page and enrolling a Recovery Email. This should be a personal email address that can be used if you forget your password or are locked out of your account. You will also need to enrol in Duo two-factor authentication and create a password.
Once you have your Rowan NetID, you can log in at netid.rowan.edu. Your email address will be located in the "My Information" section.
If you are a medical student or joined the university after January 5, 2024, your email address will end with @rowan.edu. You can access your Rowan Exchange email account through Outlook for the web, or by downloading Outlook on your computer or installing the Outlook app on your mobile device.
If your email address ends with @students.rowan.edu, you have a Rowan Gmail account. You can log in at mail.students.rowan.edu.
To access your Rowan University email on your iPhone, you will need to set up your device. Go to Settings, then scroll down and tap "Mail, Contacts, Calendars". You will then need to fill in the following fields: Name (your name), Address (your email address), and Description (a description of your choice).
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Accessing Rowan email on your iPhone
To access your Rowan University email on your iPhone, you need to set up your device by following these steps:
Firstly, tap the Settings button on your iPhone. The location of the Settings icon may vary depending on your iPhone model and home screen configuration. Once you have opened the Settings app, scroll down until you find "Mail, Contacts, Calendars", and tap on it.
Next, you will need to fill in the following fields:
- Name: Enter your name as you would like it to appear in the sender's information when you send an email (e.g. "John Smith").
- Address: Input your Rowan University email address, which should end with @students.rowan.edu for students. If you are a new student or a medical student, your email address will end with @rowan.edu, and you can access it through Outlook for the web or by downloading Outlook on your computer or the Outlook app on your iPhone.
- Description: Add a description of the account, such as "Rowan Student Email".
After filling in all the fields, tap "Next". Your screen will then display options for what you would like to sync with this account, such as Mail, Calendars, and Notes. Turn on the desired features and tap "Next" again. Your Rowan email account will then be accessible from your iPhone.
Before setting up your iPhone, make sure you have activated your Rowan NetID and that you are able to log in to netid.rowan.edu to access your email address in the "My Information" section. If you are using Outlook to access another account, remember to sign out before accessing your Rowan University email.
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Rowan Gmail vs Rowan Exchange email
At Rowan University, there is a distinction between Rowan Gmail and Rowan Exchange email accounts. The type of account assigned to a student depends on their enrolment status and programme. Here is a detailed comparison of the two types of email accounts:
Rowan Gmail
Rowan Gmail is exclusively available to current and returning students at Rowan University. These students have previously been provisioned with a Rowan Gmail account with the email format [email protected]. They can log in to their Rowan Gmail account to access their emails 24/7. Additionally, Rowan Gmail offers helpful features such as automatic forwarding to another Gmail account and the ability to import emails into a personal Gmail account. Rowan Gmail also provides the convenience of sending emails from anywhere, with the assurance of automatic backups.
Rowan Exchange Email
Rowan Exchange email accounts are provided to new students at Rowan University, particularly those enrolled in medical programmes or those who joined after a specific date. These accounts end with @rowan.edu and can be accessed through Outlook for the web or by using the Outlook mobile app. Alternatively, Microsoft Outlook can be accessed on Rowan-owned computers, and Microsoft 365, which includes Outlook, can be downloaded for free on up to five personal devices.
In summary, the key difference between Rowan Gmail and Rowan Exchange email accounts lies in their target user groups, with Rowan Gmail catering to current and returning students while Rowan Exchange email is assigned to new students, especially those in medical fields. The email domains also differ, with Rowan Gmail using @students.rowan.edu and Rowan Exchange email employing @rowan.edu. Additionally, Rowan Gmail offers certain conveniences, such as email forwarding and accessibility from any device, that enhance the email experience for returning students.
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How to access Rowan Exchange email
To access Rowan Exchange email, you must first activate your Rowan NetID by logging in to netid.rowan.edu. Your email address will be located in the "My Information" section.
Once you have your email address, which should end with @rowan.edu, you can access your email through Outlook for the web by visiting outlook.office.com. Rowan-owned computers come equipped with Microsoft Outlook, so you can simply log in and open Outlook to access your email. You can also download Microsoft 365, which includes Outlook, on up to five personal devices for free.
If you are accessing your email on a mobile device, you should download the Outlook Mobile App. If you are currently using a non-Outlook application, such as Apple Mail, you should switch to the Outlook mobile app to streamline the transition to Exchange Online.
For iPhone users, you will need to set up your device accordingly. Open the Settings app, then scroll down and tap "Mail, Contacts, Calendars". Fill in the following fields:
- Name: Enter your name as you would like it to appear in the sender's information when you send an email (e.g. "John Smith")
- Address: Input your Rowan University email address, which should end with @students.rowan.edu for students or @rowan.edu for new students with Rowan Exchange email accounts
- Description: Add a description that you would like to display
If you experience any issues accessing your email, you can contact the Technology Support Center at 856-256-4400 or submit your question in the Rowan Support Portal.
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Protecting your Rowan NetID
To access your Rowan University email, you will need to activate your Rowan NetID. This NetID is your key to accessing online Rowan University services, including your email.
Your Rowan NetID is an important piece of personal data and should be protected as such. Rowan University recommends installing antivirus software and enabling automatic updates on your computer. This will help to keep your personal data safe from cybercriminals.
You should also review the Rowan University security checklist, which will help you to understand how to keep your NetID and other personal data safe. This includes creating strong passwords and learning how to spot potential scams.
Additionally, it is good practice to check your Rowan University email account regularly. The University recommends checking it daily to keep up with the latest information and important announcements.
If you have any questions or concerns about your Rowan NetID, you can contact the Technology Support Center at 856-256-4400, or submit a request through the Rowan Support Portal. The Support Center aims to address all requests within one business day.
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Frequently asked questions
Log in to netid.rowan.edu with your Rowan NetID, and your email address will be located in the "My Information" section.
If you are having trouble accessing your account, you can contact the Technology Support Center at 856-256-4400.
Tap the Settings button on your iPhone and scroll down until you find "Mail, Contacts, Calendars". You will then need to fill in the following fields: Name, Address ([email protected]), and Description.
