Savanna Hoffman
The University of Newcastle automatically provides students with access to NUmail, the student email service, upon enrolment. NUmail is hosted by Microsoft Office 365. To activate your student account, you will need your student number, which is included in your offer. You can then go to the Account Activation page and follow the prompts. Once activated, you will gain access to important University online systems, including NUmail, which can be accessed through the student portal myUni.
| Characteristics | Values |
|---|---|
| Student email address format | [email protected] (e.g. [email protected]) |
| Alternative student email address format | [email protected] (e.g. [email protected]) |
| Email alias | [email protected] |
| Student email service | NUmail, hosted by Microsoft Office 365 |
| Student email access | Through the student portal myUni by clicking on the NUmail light blue icon/tile |
| Student email login | Use student number and password for all UON computer systems |
| Password retrieval | Use the 'Forgotten Password' function on the NUaccess login page |
| Student email deactivation | Account will be deactivated 270 days after completing studies |
| Student account activation | Log in to myHub with UAC number as username and date of birth as password (dd/mm) |
| Student account activation (alternative) | Go to Account Activation page with student number included in the offer and follow prompts |
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What You'll Learn
Student email address format
The University of Newcastle, Australia, provides students with an email address during their studies. This is the address that the university will use to communicate with you and provide you with information about your studies and student experience.
Your student email address is in the format [email protected] (e.g. [email protected]). The "c" is followed by your unique seven-digit student number. You can access your student email through the student portal, myUni, using the NUmail light blue icon. You can also access your NUmail inbox by logging in with your student number and password on the NUaccess login page.
You are also given an email alias, which is an email address that points to the same mailbox. This is usually in the format [email protected] (e.g. [email protected]). This format is often easier to give to others. When providing your email address to others, you can use either format as both email addresses go to the same inbox. However, make sure to use the correct format in the correct instances.
Your display name is a friendly name attached to your account and mailbox. It is usually your first and last name, unless you have requested to be known by a different name. Your display name is used as a nickname in your email and is how you first present yourself in the email address book.
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Logging into your student email
To log into your student email at the University of Newcastle, you must first activate your student account. If you have received an offer of admission directly from the university, your admissions unit will put you straight into your program, so there is no need to formally accept your offer. To activate your account, you will need your student number, which will be included with your offer. Go to the Account Activation page and follow the prompts.
Once you have activated your student account, you will be able to log in to your student email. The University of Newcastle's student email service is called NUmail, which is hosted by Microsoft Office 365. Official university correspondence will be sent to this account, so be sure to check your NUmail regularly. Your NUmail email address will be in the format of [email protected] (e.g. [email protected]). You will also be given an email alias, which is an email address that points to your mailbox, usually in the format [email protected].
To log into your NUmail account, go to the student portal, myUni, and click on the NUmail light blue icon/tile. Enter your email address and password. Your NUmail password is the same as all other UON computer systems. If you have lost your password or been locked out of your account, you can use the ''Forgotten Password' function on the NUaccess login page.
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Password issues
If you have forgotten your password for your student email at the University of Newcastle, you can use the 'Forgotten Password' function on the NUaccess login page. You can also change your password by changing your myHub password in Online Services under 'My Computer Accounts'. This will automatically change your NUmail password, ensuring that your password is the same across all University systems.
When setting a new password, it is important to set a strong password to protect your account and keep yourself secure. Additionally, if you are logging in from a device that automatically saves passwords, try updating or clearing the saved passwords in the internet browser's cache. If you are logging in from a shared device associated with more than one Microsoft Outlook account, ensure that others are logged out and check that the internet browser isn't auto-filling the password field with another user's saved login credentials.
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Accessing your student email
To access your student email at the University of Newcastle, you need to activate your student account. If you received an offer of admission directly from the university, your admissions unit will have put you straight into your program, so there is no need to formally accept your offer. To activate your account, you will need your student number, which will have been included with your offer.
Go to the Account Activation page and follow the prompts. Once you have set up your account, you will gain access to important university online systems, including NUmail, the student email service hosted by Microsoft Office 365.
If you have studied at the University of Newcastle before, you will need to use your Application Number (not your Student Number) and Date of Birth (in the format dd/mm) to accept your offer. After you have accepted, log back in to myHub two hours later using your UAC number as your username and your date of birth as your password. Click on Student Login Details and your student number will be displayed. Copy or write this information down, as you will need it again, then click on 'Activate Account'.
Once your student account is activated, you can access your NUmail account through the student portal myUni. Click on the NUmail light blue icon/tile. Your email address will be in the format of [email protected] (e.g. [email protected]) and can be accessed using the same password as all UON computer systems.
Please note that you will have access to your student email for 270 days after completing your studies, after which it will be deactivated.
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Deactivation of student email
When you enrol at the University of Newcastle, you are automatically given access to NUmail, the student email service hosted by Microsoft Office 365. Official university correspondence will be sent to this account, so students are advised to check their NUmail regularly.
Your student email address is provided by the University of Newcastle (UON). During your studies, UON will use this email address to communicate with you and provide you with information about your studies and student experience. There are two different formats of this email address: your [email protected] and [email protected]. They both go to the same inbox. However, please make sure to use the correct format in the correct instances. To log into your student email address, you will need to use [email protected] and your password, which is the same as all UON computer systems.
Your NUmail address is your official email address, and it is recorded in the University's electronic directories. You cannot opt out of NUmail as long as you are a current student.
After you graduate or withdraw from your studies, the University will use your personal email to communicate with you. You will have access to your UON email account for 270 days after completing your program (or withdrawing from your program). If the 270 days have lapsed, you will no longer be able to access your NUmail. To continue using library services and email, you will need to register as an alumni member.
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Frequently asked questions
After enrolling, you are automatically given access to NUmail, the University of Newcastle's student email service. You can access your NUmail account through the student portal, myUni, by clicking on the NUmail light blue icon/tile.
Your student email address is in the format of [email protected] (e.g. [email protected]) and can be accessed using the same password as all UON computer systems.
Official University correspondence will be sent to your NUmail inbox, so be sure to check it regularly.
To access your NUmail inbox, log in to the student portal, myUni, and click on the NUmail light blue icon/tile.
If you have forgotten your NUmail password, you can use the ''Forgotten Password' function on the NUaccess login page to reset it.
