Douglas Olsen
Montana State University offers a range of support services to help students manage mental health issues and crises. The university's Mental Health Resources and Crisis protocol outlines steps for faculty, staff, parents, and students to identify and assist students in distress. This includes resources for students experiencing academic or personal difficulties, such as academic advice, self-help resources, and campus support services. MSU also provides free and confidential counseling services, crisis intervention, and mental health welfare checks. In addition, the university offers a prescription drug drop-off service and medication disposal packs to promote student safety. For students in immediate danger, MSU encourages calling 911 or the campus police. The Dean of Students Office plays a crucial role in assessing and addressing concerns, while also offering support for academic, personal, and developmental issues. MSU's comprehensive approach to crisis management demonstrates its commitment to student well-being and success.
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What You'll Learn
- Recognising warning signs: Identifying students at risk of suicide or self-harm
- Support services: Knowing where to send students in crisis, including helplines and counselling
- Reporting: Understanding how to report a student of concern, and to whom
- Managing challenging situations: How to address disruptive behaviour and provide support
- Academic options: Options for students in crisis, including missing class or dropping credits
Recognising warning signs: Identifying students at risk of suicide or self-harm
Montana State University has a range of resources to help students, staff, and faculty identify and support students at risk of suicide or self-harm. Suicide is often the result of a convergence of stressors and health issues, creating feelings of hopelessness and despair. Therefore, it is important to be aware of the warning signs and risk factors that may increase the likelihood of a suicide attempt. Here are some key indicators to look out for:
Verbal and Behavioural Cues:
- Verbal hints or expressions of suicidal thoughts: Statements such as "I won't be a problem much longer" or "If anything happens to me..." can be subtle indications of suicidal ideation. Always take such statements seriously and seek professional help if you are concerned.
- Giving away prized possessions or throwing away important belongings: This can be a sign that a person is contemplating suicide and believes they will no longer need these items.
- Increased physical complaints: Students may experience more frequent stomachaches, headaches, or extreme fatigue linked to emotional distress.
- Planning or researching suicide methods: If a student is searching online for information on how to attempt suicide, it is an immediate red flag, and professional help should be sought.
- Acting erratically: Uncharacteristic behaviour that raises concerns about the student's safety should not be ignored.
Mental Health Conditions:
- Depression: Depression is the most common condition associated with suicide and is often undiagnosed or untreated.
- Anxiety: Anxiety disorders can increase the risk of suicide, especially when unaddressed.
- Substance abuse: Substance use disorders, including alcohol or drug abuse, can be a contributing factor to suicidal behaviour.
Other Risk Factors:
- Previous suicide attempts: A history of suicide attempts or self-harm is a significant risk factor.
- Family history of suicide: Exposure to suicidal behaviour within the family can increase the risk.
- Stressful life events: Normal developmental changes, combined with stressful events (such as family issues or academic pressure), can lead to suicidal thoughts.
- Access to lethal means: Easy access to firearms or medications increases the risk of a fatal suicide attempt.
If you observe any of these warning signs or have concerns about a student's well-being, Montana State University provides several support options. You can encourage the student to utilise resources such as Counseling & Psychological Services (CPS) or refer them to the appropriate campus or community agency for clinical services and care. In an emergency or after hours, you can call the Bozeman Help Center at 406-586-3333 or the 988 Lifeline. Additionally, you can submit a CARE referral to the MSU CARE Team to ensure the student receives the necessary assistance.
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Support services: Knowing where to send students in crisis, including helplines and counselling
Montana State University offers a range of support services for students in crisis, including helplines and counselling. Here is a detailed guide to these services:
Counselling and Psychological Services (CPS): CPS is available to all MSU students for crisis intervention, emergency services, and assistance in accessing off-campus mental health resources. CPS offers free and confidential short-term individual therapy for students seeking support for immediate concerns. Students can also access relationship counselling with their partners, and CPS provides consultation services to students, faculty, staff, and parents. CPS can be contacted at 406-994-4531 during weekdays from 8 am to 5 pm. Outside of these hours, students can call the Bozeman Help Center at 406-586-3333, which provides 24-hour support.
Let's Talk: Let's Talk provides students with quick consultations with a CPS counsellor for input on smaller problems. This service is not intended for crisis situations but can assist students in navigating referrals to CPS or other campus resources.
Student Health Services: Student Health Services routinely administers mental health assessments to students and provides referrals to CPS, medical service providers, or other appropriate agencies for further assessment and care. Student Health clinicians are trained to assess and manage risk. They can be contacted at 406-994-2311.
MSU CARE Team: If you have ongoing concerns about a student's health, well-being, or academic success, or if they have not accepted referrals or assistance, you can submit a CARE referral to the MSU CARE Team. The CARE program can be reached by calling the Office of the Dean of Students at 406-994-2826.
Dean of Students Office: The Dean of Students Office can be contacted by students, staff, faculty, parents, or other community members to report a student of concern. If the student is in immediate danger of harming themselves or others, the University or City police are involved. The office assesses the situation, consults records, and works with other DOS staff to determine the next steps, which may include direct contact with the student and referrals to resources. They can be reached at 406.994.2121 or 406-994-2826, or by email at
Crisis Helplines: In addition to the above services, there are several helplines available for students in crisis:
- 911—For crisis intervention or a mental health welfare check
- 988—Call or text for assistance or consultation for someone actively suicidal
- 741741—Text for assistance or consultation for someone in crisis or actively suicidal
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Reporting: Understanding how to report a student of concern, and to whom
Montana State University has a comprehensive reporting system in place for various situations involving students of concern. The university encourages students, staff, faculty, parents, and other community members to come forward and report any issues or concerns they may have about a student. Here are the key points to understand about reporting a student of concern at Montana State University:
Immediate Danger or Emergency:
If a student is in immediate danger or harm to themselves or others, the first step is to ensure everyone's safety. Call 911 or the university police at (406) 994-2121. This is the fastest way to get emergency assistance on campus. If the situation is off-campus, calling 911 will connect you with city police, who can provide immediate help.
Mental Health Concerns:
Montana State University takes mental health concerns seriously. If you are concerned about a student's mental health, you can contact MSU's Counseling and Psychological Services (CPS) during weekdays from 8 am to 5 pm at 406-994-4531. CPS provides 24-hour on-call services and can offer consultation, assessment, and crisis response. After hours, you can also call the Bozeman Help Center at 406-586-3333 for support. Additionally, students can take advantage of prescription drug drop-off services at the University Police Department or the MSU Pharmacy to ensure their safety and the safety of those around them.
Academic Misconduct:
In cases of academic misconduct, such as cheating, plagiarism, or forgery, you can submit an Academic Misconduct Reporting form. If the student's violation is their second incident of academic misconduct, they will be referred to the student conduct process, which may result in sanctions or disciplinary actions. You can also contact the Office of the Dean of Students for guidance on academic grievances.
Non-Emergency Concerns:
For non-emergency concerns about a student's welfare or behaviour, you can submit a CARE (Campus Assessment, Response, and Education) referral, previously known as a Student of Concern report. The CARE Team will review the referral and take appropriate action if necessary. This team includes members from various departments, ensuring a holistic approach to supporting the student. You can also contact the Office of the Dean of Students directly by calling 406-994-2826 or emailing [email protected] to discuss your concerns and determine the best course of action.
Community Concerns:
Community concerns can be reported when a student's conduct affects substantial university interests, both on and off-campus, or at university-sponsored events. This includes situations that endanger the physical or mental health or safety of any student or person, as well as protected-class discrimination and harassment, such as sexual assault, dating violence, or stalking. Reports can be made through the Community Concern webpage or by contacting the Campus Civil Rights office.
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Managing challenging situations: How to address disruptive behaviour and provide support
Montana State University (MSU) has a range of resources to help students, staff, and faculty manage challenging situations and address disruptive behaviour. Here are some guidelines and resources to help you navigate these situations effectively:
Identifying Warning Signs
It is important to be aware of warning signs that may indicate a student is struggling or in distress. These signs can include disruptive behaviour in class, such as tardiness, absence, interruptions, or inappropriate communication. Other signs may be more subtle, such as a sudden loss of interest or motivation, or changes in mood and focus. Being mindful of these signs can help you identify students who may need support.
Private Conversations
If a student is exhibiting disruptive behaviour, it is recommended to engage with them privately as soon as possible after the incident. This allows for a honest and genuine conversation, where the student can feel comfortable sharing any concerns or challenges they may be facing. It is important to approach these conversations with empathy and respect for the student's privacy.
Referring to Resources
MSU offers a range of resources to support students in crisis or distress. If a student discloses personal struggles or traumatic experiences that are affecting their academic performance, you can refer them to the Dean of Students' office, which provides assessment, support, and follow-up. The university also offers mental health resources, including Counseling and Psychological Services (CPS), which provide free and confidential support to students.
Emergency Support
In cases where a student is in immediate danger or at risk of harm to themselves or others, it is crucial to act quickly. You can contact 911 for emergency services or reach out to the Bozeman Help Center at 406-586-3333, which provides 24-hour support. Additionally, the university police department (UPD) can be reached for immediate assistance.
Academic and Non-Academic Support
MSU offers a range of academic and non-academic support services to help students with various concerns. This includes the Office of Financial Education, which assists students with loan debt and financial counselling, and the Office of Disability Services, which provides accommodations for students with disabilities. Additionally, the VOICE Center offers 24-hour support for individuals impacted by sexual assault, relationship violence, or stalking.
Suicide Prevention
MSU prioritises suicide prevention and offers training to help identify and refer students who may be struggling with suicidal thoughts. The university also provides prescription drug drop-off locations to promote student safety and reduce access to means. If you are concerned about a student's immediate risk of suicide, contact CPS or the appropriate emergency services.
Remember, MSU is committed to creating a supportive and safe environment for all its community members. By familiarising yourself with these resources and protocols, you can effectively address disruptive behaviour and provide support to students in need.
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Academic options: Options for students in crisis, including missing class or dropping credits
Montana State University offers a range of academic options for students facing a crisis. These options are designed to support students facing mental health issues, physical health issues, or other personal difficulties that may be impacting their academic performance and overall well-being. Here are some of the academic options available:
Missing Class
Students facing a crisis may need to miss class to address their situation or to prioritise their well-being. MSU allows for this, understanding that students may need to take time off from their academic responsibilities to focus on their personal challenges. This option helps reduce the academic pressure on students, giving them the space to manage their crisis effectively.
Dropping Credits
Students at MSU can also consider dropping a portion of their credits. This option provides students with a reduced course load, allowing them to focus their energy on a smaller number of classes. This may be suitable for students who are struggling to balance their academic commitments with their personal challenges, giving them the flexibility to manage their workload during a difficult period.
Incomplete Status
MSU offers students the possibility of obtaining an incomplete status for a course. This option allows students additional time to complete their course requirements without the pressure of a failing grade. It provides a temporary solution for students who are unable to fulfil their academic responsibilities due to their current crisis or challenging circumstances.
Withdrawal from the University
In some cases, students may choose to withdraw from the university altogether. This option allows students to take an extended break from their studies, providing them with the opportunity to address their personal crisis without the added pressure of academic commitments. Withdrawal does not mean a permanent end to a student's academic career but rather offers a chance for them to return to their studies when they are ready and better equipped to handle their challenges.
Leave of Absence
A leave of absence is another option for students in crisis. This formal process allows students to take time off from their studies for a specified period. During this time, they can focus on their well-being, seek necessary treatment or support, and work towards recovery. A leave of absence helps students pause their academic pursuits without the permanent decision of withdrawing from the university.
Reasonable Accommodations
MSU's Office of Disability Services works with students facing a crisis to determine reasonable accommodations that may help them continue their studies with the necessary support. These accommodations can include adjustments to academic policies, deadlines, or other modifications to help students successfully navigate their academic responsibilities while managing their personal challenges.
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Frequently asked questions
Call campus security on 406.994.2121 or the city police on 911.
If the student is in crisis or distress, you can call or walk them to Counseling & Psychological Services on the 3rd floor of the Student Wellness Center. If it is after hours, call the Bozeman Help Center at 406-586-3333 or call the 988 Lifeline.
Ask the student to meet with you privately, as close to the disruptive incident as possible. During the meeting, you can discuss the behaviour and establish if the student needs further support or outside resources.
A Student of Concern can be reported to the Dean of Students' office using an online form. The Dean of Students' Welfare team will assess the concern, decide the best course of action for engaging the student, and follow up with the reportee.
