Lana Oconnell
To log in to your Benedictine University student account, you will need your email address and password. Your email address is your B Number (a unique seven-digit number given to you by the Admissions department with the letter 'b' in front) followed by @ben.edu. For example, if your B Number is 1234567, your email will be
| Characteristics | Values |
|---|---|
| Email address | B Number with @ben.edu appended to it (e.g. [email protected]) |
| Password | Set by the student |
| User ID | Not the same as email address |
| Platforms | Zoom, D2L, MyBenU, Outlook, eAccounts |
| MFA | Required for security |
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What You'll Learn
Logging into MyBenU
To log in to your Benedictine University student account, you will need to access the MyBenU webpage. Here is a step-by-step guide on how to do this:
Step 1: Navigate to the MyBenU Webpage
Open a web browser and go to the following URL: https://mybenu.ben.edu
Step 2: Enter Your User ID and Password
On the MyBenU login page, you will need to enter your User ID and password. Your User ID is your student number, referred to as your "B Number" by Benedictine University. This is a unique seven-digit number that identifies you at the university. For example, if your B Number is 1234567, your User ID will be b1234567.
Please note that you do not need to enter your email address on this page, only your User ID and password.
Step 3: Access Your Email
Once you have logged in, you can access your Benedictine University email account by going to outlook.com and using your Multifactor Authentication to reset your password if needed. Your email address will be your B Number followed by @ben.edu. For example, [email protected].
Additional Information:
- If you are having trouble logging in, you can contact the Help Desk at [email protected].
- If you are a former student who has not been enrolled in the past three semesters, your account has been disabled.
- You can also use your Benedictine University email address and password to log in to other platforms such as D2L and Zoom.
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Setting up your account
To set up your Benedictine University student account, follow these steps:
Step 1: Check Your Email
After registering, you will receive a welcome email from the Benedictine IT department. This email will be sent to the personal email address you used during your application. The email will include instructions on how to claim your student user account.
Step 2: Claim Your Student User Account
Using the instructions provided in the welcome email, you will be guided through the process of claiming your student user account. This will involve creating your password and setting up Multifactor Authentication (MFA), which is required for securing your account.
Step 3: Understand Your User Credentials
Your Benedictine University student account consists of your email address and password. Your email address is your B Number (a unique seven-digit number provided by the Admissions department) with "@ben.edu" appended to it. For example, if your B Number is "b1234567", your email address will be "[email protected]".
Step 4: Accessing Online Platforms
You can now use your Benedictine email address and password to access various online platforms and services provided by the university. This includes logging into MyBenU (https://mybenu.ben.edu/ or https://ben.desire2learn.com/d2l/login), Zoom (https://benu.zoom.us), and your college email via Outlook (use the link for students).
Additional Tips:
- Remember that changing your email password will automatically change all other passwords connected to your account, such as RavenZone, Canvas, WiFi registration, Lab Computer login, and WEPA.
- It can take up to 30 minutes for your new password to sync with all other applications.
- Consider clearing your browsing history/cache or trying another browser after resetting your password.
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Logging into Zoom
To log into your Benedictine University student account, you will need your Benedictine email address and password.
Now, here is a detailed guide on logging into Zoom:
- Go to the Zoom login page for Benedictine University: https://benu.zoom.us
- Enter your Benedictine email address and password. Your Benedictine email address will be your student number (your "B Number") followed by @ben.edu. For example, if your student number is b1234567, your email address will be [email protected].
- If you are logging in from a mobile app, choose the SSO option.
Every student at Benedictine University has a Zoom licensed (Pro) account. This account allows you to schedule and host meetings, share your video and screen, and record meetings to your computer. Please note that cloud recording is not available with the student license.
Additional Information
- If you have forgotten your password, you can reset it using Multifactor Authentication, which will send a code to your email that will allow you to reset your password.
- Changing your email password will automatically change all your other passwords connected to this account.
- It can take up to 30 minutes for your new password to sync with all other applications.
- If you are having trouble logging in, it is recommended to clear your browsing history and cache or try another browser.
- You can also contact the Information Technology department for assistance.
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Accessing your college email
Your email address will be your B Number followed by @ben.edu. For example, if your B Number is b1234567, your email address will be
Once you have your login details, you can access your email via a web browser using the link for students at outlook.com. You will need to use your Multifactor Authentication to log in, and you will receive a code to reset your password if required. Please note that changing your email password will also change all your other passwords connected to this account, such as RavenZone, Canvas, and WiFi registration. It can take up to 30 minutes for your new password to sync with all applications, so be patient.
You can also access your email via the Zoom app on your mobile. Use the link https://benu.zoom.us and log in with your Benedictine email address and password. If logging in from the mobile app, choose the SSO option.
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Managing your BCard
The BCard is Benedictine University's official campus identification card. It is available to all enrolled students and current faculty and staff. The card can be used to access the Cardholder's Stored Value Accounts, such as BBuck$ campus cash, meal plan swipes, or dining dollars. It can also be used for door access, gaining admission to athletic events, and tracking attendance.
To manage your BCard, visit eAccounts.ben.edu and sign in with your university network credentials and multi-factor authentication. Here are some things you can do through the eAccounts portal:
- Check your balance and transactions: You can check the balance of your Stored Value Accounts and view your transactions at any time. For example, to check your meal plan swipes, log in to eAccounts, select Board Transactions, and choose a time frame.
- Submit a new photo: In the menu, select Profile > Click to Submit a New Photo. Follow the process to submit a photo. Your photo and ID document must be approved before you can download the BCard Mobile ID or obtain a physical ID card.
- Obtain a physical ID card: After your online photo has been approved, visit the Campus Safety office to request and obtain your physical BCard.
If you need assistance with your BCard, you can contact the Help Desk at (630) 829-CARD (2273) or email [email protected] during business hours, Monday through Friday.
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Frequently asked questions
After registering, you will receive a welcome email from the Benedictine IT department with instructions on how to claim your student user account. The email will be sent to the personal email address you used to apply. If you can't find the email, check your spam filters and junk folders.
Your login details are your B Number followed by @ben.edu, and the password you set up.
Your B Number is your student number at Benedictine University. It is the letter 'b' followed by a unique seven-digit number.
To log in to your college email account, use the link for Students at outlook.com. Use your Multifactor Authentication to reset your password if you need to.
