Lana Oconnell
If you're looking to mail packages to students at Appalachian State University, there are a few things to keep in mind. The University Post Office and Service Desks are the central hubs for student mail and packages, and students must pick up their mail and packages from these locations. Students living in residence halls can receive packages at the East and West Service Desks, while off-campus students can opt to receive mail at the University Post Office for a fee. When addressing mail, ensure you use the correct format, including the student's full name, and send packages via USPS, UPS, or FedEx, depending on the recipient's mailbox or box number. Perishable items are handled differently, with specific guidelines for medicine and refrigerated items.
| Characteristics | Values |
|---|---|
| Who can receive mail? | Students living in residence halls or off-campus |
| Where can students receive mail? | University Post Office, East and West Service Desks |
| What is the address format for the East Service Desk? | Student's Full Name, Student’s @appstate.edu email address, c/o: East Service Desk 214 Locust Street Boone, NC 28608 |
| What is the address format for the West Service Desk? | Student's Full Name, Student’s @appstate.edu email address, c/o: West Service Desk 228 Stadium Drive Boone, NC 28608 |
| What is the address format for the University Post Office? | Student's Full Name, Campus PO Box # 614 Howard Street Boone, NC 28608 |
| What is the address format for refrigerated items? | Student's Full Name, Campus PO Box # 614 Howard Street Boone, NC 28608 (Medicine may be shipped using either address format) |
| How can students obtain their mailbox number? | Students may obtain their mailbox number by logging in to their Self-Service account |
| What is the pickup location for mail/packages? | One of six locker banks or the customer service window |
| How long do students have to collect their mail/packages? | Two days from delivery |
| How long are unclaimed packages held at the Post Office customer service window? | Two weeks |
| What happens to unclaimed packages? | Packages not claimed within two weeks will be returned to the sender |
| What is the cost for off-campus students to receive mail at the University Post Office? | $41 per semester |
| How can students opt-in to receive mail at the University Post Office? | After logging in to Self-Service, select the General tab and General Self-Service (Banner 8). On the Personal Information tab, select ASU Post Office Box Opt-In |
| What is the process for outgoing mail? | Students may purchase postage and ship packages via USPS at the University Post Office main window during regular hours of operation. There is also a FedEx collection box available for prepaid parcels |
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What You'll Learn
- Students must pick up their mail/packages from one of six locker banks
- Students will receive an email notification when their package is available
- Students have two days to collect their mail/package
- Perishable items will be stored for a maximum of three days
- Students can purchase postage and ship packages via USPS at the University Post Office
Students must pick up their mail/packages from one of six locker banks
Students at Appalachian State University have several options for receiving mail and packages, depending on their residence. Those living in residence halls can receive mail and packages at the University Post Office and packages at the East and West Service Desks.
For those who live off-campus, they can opt-in to receive mail at the University Post Office for a cost of $41 per semester. They can obtain their mailbox number by logging into their Self-Service account.
Regardless of their residence, students must pick up their mail and packages in person. The University Post Office and Service Desks do not deliver to residence halls. When mail or a package is received, the student will receive an email notification.
There are six locker banks and a customer service window where students can pick up their mail and packages. The location for pickup will be specified in the email notification, along with a PIN to retrieve the items. The locker banks are located in the Post Office lobby and are open Monday through Friday, from 7 a.m. Students have two days to collect their mail or packages, after which they will be moved to the Post Office customer service window and held for two weeks.
Large packages, those larger than 16" x 17" x 21", and refrigerated or perishable packages are always held at the Post Office customer service window. This window is open Monday through Friday, from 9 a.m. to 4 p.m.
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Students will receive an email notification when their package is available
Students at Appalachian State University can receive mail and packages at the University Post Office and packages at the East and West Service Desks. The University Post Office accepts packages year-round, except on state holidays.
When sending a package to a student, it is important to address the mail with the student's full name and provide a full return address. The return address should be an Appalachian address. The package should be addressed to the student's campus PO box, which they can obtain by logging into their Self-Service account. The street address for the University Post Office is:
> Campus PO Box #
> 614 Howard Street
> Boone, NC 28608
Alternatively, packages can be sent to the East or West Service Desks. The addresses for these locations are:
> East Service Desk
> Student's Full Name
> Student’s @appstate.edu email address
> c/o: East Service Desk
> 214 Locust Street
> Boone, NC 28608
> West Service Desk
> Student's Full Name
> Student’s @appstate.edu email address
> c/o: West Service Desk
> 228 Stadium Drive
> Boone, NC 28608
Once a package has been received at the University Post Office or one of the Service Desks, students will receive an email notification that their package is available for pickup. This email will include the pickup location and hours, as well as the date by which the package should be collected, which is typically within two days of delivery. Students will receive a maximum of three email notifications.
For perishable items, the Service Desk will also attempt to contact the student by phone. Students should present their AppCard at the appropriate pickup location to claim their package. Packages not claimed within 30 days will be returned to the sender or donated.
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Students have two days to collect their mail/package
Students at Appalachian State University have a range of options for receiving mail and packages, with the University Post Office and Service Desks providing comprehensive services. Students have two days to collect their mail or packages once notified, and this is how the process works:
Firstly, students who live off-campus can opt to receive mail at the University Post Office. This service is available year-round, except on state holidays. Students must provide their full name, a return address, and their Campus PO Box number. Medicine can be shipped to either address format, but all other refrigerated items should be shipped to the Campus PO Box. Students can find their mailbox number by logging into their Self-Service account.
For students living in residence halls, the University Post Office and the East and West Service Desks are available for receiving mail and packages. The Service Desks are located in Appalachian Hall and Thunder Hill Hall and serve students in specific residence halls, as outlined on the Service Desks webpage.
When a package arrives, students will receive an email notification. They then have two days to collect their mail or package from the designated pickup location, which could be one of six locker banks or the customer service window. Students will be given a PIN to retrieve their items. If the package is not collected within two days, it will be moved to the Post Office customer service window and held for two weeks. Students will be notified via email of this change.
Packages not claimed within two weeks will be returned to the sender. Perishable items will be stored for a maximum of three business days before being returned or disposed of. Students must present their AppCard at the Service Desk to claim their package.
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Perishable items will be stored for a maximum of three days
When sending mail to students at Appalachian State University, it's important to note that the University Post Office and Service Desks do not deliver to residence halls. Students who live off-campus can opt in to receive mail at the University Post Office, while students living in residence halls can receive mail and packages at the Post Office and packages at the East and West Service Desks.
Now, regarding perishable items, there are specific guidelines in place:
Perishable items that are accepted will be stored for a maximum of three business days. On the first day, the student recipient will be notified via email at their Appalachian email address. They will be informed about the arrival of the package and the applicable pickup and return policies. For perishable items, the Service Desk will also attempt to contact the student by phone.
To claim the package, students need to present their AppCard at the appropriate Service Desk. It's important to note that perishable items that are cold to the touch or require refrigeration will be rejected, except for medication. These items will be evaluated and accepted or rejected on a case-by-case basis.
If perishable items are not picked up within three days, they will be returned to the sender or disposed of. This timeframe differs from regular packages, which will be held for two weeks before being returned to the sender.
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Students can purchase postage and ship packages via USPS at the University Post Office
Students at Appalachian State University can purchase postage and ship packages via USPS at the University Post Office. The University Post Office is located on campus and offers a range of services to students, including mail delivery and package shipping.
To send a package via USPS, students must ensure that their package meets the USPS criteria. This includes having a valid university mailbox number and a complete return address. The return address must be an Appalachian State University address, and the mailbox number must be included in the address to ensure proper delivery. Students can find their mailbox number by logging into their Self-Service account.
When sending a package, students must also complete Form PO 15 (the yellow slip) for mailing student mail. This form can be found on the University Post Office website. Outgoing mail pick-up is available from Monday to Friday at 3:30 pm. Students must also provide their Appalachian State University email address to ensure they receive notifications about their packages.
In addition to USPS, the University Post Office also accepts packages shipped via UPS and FedEx. For UPS packages, the recipient's university box number must be used for delivery at the Post Office. Alternatively, the sender can use the Service Desk address. For FedEx packages, the appropriate package desk address must be used.
It is important to note that the University Post Office does not deliver packages to residence halls. Students who live on campus must pick up their mail and packages from the Post Office or the designated Service Desks. The Service Desks are located in Appalachian Hall and Thunder Hill Hall and accept packages for specific residence halls. Students will receive an email notification when they have a package to pick up, and they must present their AppCard to claim their package.
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Frequently asked questions
The address format for mailing packages to students depends on the mailing service used:
- USPS: Student's full name, campus PO box #, 614 Howard Street, Boone, NC 28608.
- UPS: Recipient's university box number for delivery at the Post Office or the service desk address.
- FedEx: Appropriate package desk address.
The address format for senders that require a physical mailing address is as follows:
- East Service Desk: Student's full name, student's @appstate.edu email address, c/o: East Service Desk, 214 Locust Street, Boone, NC 28608.
- West Service Desk: Student's full name, student's @appstate.edu email address, c/o: West Service Desk, 228 Stadium Drive, Boone, NC 28608.
To ensure proper delivery of intercampus mail to another department, the address must include the following:
- Department name.
- Department box number.
- Building name.
- Room number.
- Street address.
- City, state, and zip code.
If a student does not pick up their mail/package by the collection date, it will be moved to the Post Office customer service window and held for two weeks. The student will be notified via email. Packages not claimed within two weeks will be returned to the sender.
