
Defaulting on a government student loan can have serious consequences, including wage garnishment, withheld tax refunds, and damaged credit reports. As a result, it is critical for borrowers to understand their options for repaying defaulted loans. In the United States, the Department of Education and Federal Student Aid (FSA) provide resources and initiatives to assist borrowers in repaying their defaulted federal student loans, such as the Fresh Start Program. Additionally, borrowers can explore repayment plans, loan rehabilitation, and temporary arrangements with private lenders to get back on track with their loan payments.
| Characteristics | Values |
|---|---|
| What is student loan default? | Failure to repay a loan as per the terms agreed in the promissory note |
| When does a loan default? | When you haven't made a payment in more than 270 days (9 months) |
| What happens when you default? | Your loan holder can garnish your wages, withhold tax refunds, and take part of your paychecks. You may also be charged for the collection of your defaulted loan. |
| How to get out of default? | Contact your loan servicer immediately. Sign up for an income-driven repayment plan, or loan rehabilitation. The U.S. Department of Education's Fresh Start Program can also help borrowers get their loans out of default. |
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What You'll Learn

Contact the Default Resolution Group
If your federal student loans have defaulted, you will need to contact the Default Resolution Group to resolve the issue. The Default Resolution Group is a department within the Federal Student Aid (FSA) office of the U.S. Department of Education. They are responsible for helping borrowers resolve defaulted federal student loans and get back into repayment status.
- Find their contact information: You can find the contact information for the Default Resolution Group on the official website of the U.S. Department of Education or Federal Student Aid. Look for their phone number, email address, or mailing address.
- Gather your information: Before you make contact, ensure you have all the necessary information readily available. This includes your loan details, such as your loan account number, the type of loan you have, and the date you took out the loan. You should also gather information about your current financial situation, including your income, expenses, and any other relevant financial obligations.
- Initiate contact: You can reach out to the Default Resolution Group by calling them or sending them an email or letter. When you contact them, provide them with your loan and financial information. Ask about the options available to resolve your defaulted loan, such as repayment plans or loan rehabilitation programs.
- Discuss repayment options: The Default Resolution Group will work with you to find a suitable repayment plan that fits your financial situation. They may offer you an income-driven repayment plan, which sets your monthly payments based on your income and family size. They might also provide information about loan rehabilitation programs, which allow you to resolve your default status by making a series of on-time payments.
- Understand the consequences of default: It is important to understand the consequences of defaulting on your student loans. Defaulting can have severe impacts on your credit report, making it difficult or expensive to borrow money for a car, home, or additional education. It can also affect your ability to rent an apartment, sign up for certain contracts, or even get a job. Your loan holder can also take legal action to collect on the defaulted loan, including garnishing your wages, withholding tax refunds, or taking legal action.
- Stay engaged and seek help: It is crucial to stay engaged and communicate with the Default Resolution Group throughout the process. If you are unsure about your options or feel overwhelmed, consider seeking help from a financial counsellor or a student loan expert. They can guide you through the process, explain your rights and responsibilities, and help you make informed decisions.
Remember, taking proactive steps to resolve your defaulted student loans is essential to minimizing the negative impact on your financial well-being and credit history. The Default Resolution Group is there to assist you in finding a path back to repayment and improving your financial situation.
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Enrol in an income-driven repayment plan
If you've defaulted on your government student loan, one way to get back on track is to enrol in an income-driven repayment plan. This option is specifically urged by the U.S. Department of Education's Office of Federal Student Aid (FSA) for borrowers in default.
Income-driven repayment plans are designed to make your loan payments more manageable by taking into account your income and financial situation. There are a few different types of income-driven repayment plans available, such as Income-Based Repayment, Income-Contingent Repayment, and PAYE. Under these plans, your monthly payments will be adjusted based on your income, family size, and other factors. This can provide much-needed flexibility if you're struggling to make ends meet.
To enrol in an income-driven repayment plan, you'll need to submit an application. The U.S. Department of Education will process your application and determine your eligibility for this repayment plan. It's important to note that there might be a delay in processing applications, as the Department works with its federal student loan servicers.
While income-driven repayment plans can help make your loan more affordable, it's important to understand that they may also extend your repayment term. As a result, you may end up paying more in interest over the life of the loan. Nonetheless, this option can provide a pathway to get out of default and back on track with your student loan repayments.
If you're considering enrolling in an income-driven repayment plan, it's recommended to reach out to the Default Resolution Group, as advised by the FSA, or seek guidance from a financial advisor or student loan counsellor. They can help you understand the specific requirements, eligibility criteria, and potential implications for your unique situation.
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Sign up for loan rehabilitation
Loan rehabilitation is a method to get your federal student loans out of default. It is important to act quickly to avoid serious consequences, such as losing your tax refunds, a portion of your wages, and even some of your Social Security benefits.
To start the loan rehabilitation process, contact your loan holder or loan servicer. This could be the Default Resolution Group or a different company, depending on your loans and how long they have been in default. Log in to your studentaid.gov account if you are unsure who to contact. Agree on a payment amount that is reasonable and affordable for you—rehabilitation payments are usually 15% of your discretionary income, but alternative payments as low as $5 per month can be requested if you cannot afford that amount.
After agreeing on a payment amount, submit a written agreement to rehabilitate your defaulted loans. Do not start making payments until you have officially started this process, as they may not count toward rehabilitation. You will then need to make nine on-time payments within 20 days of the due date over a 10-month period. These payments are based on your income and sent to your loan holder. For Perkins Loans, you will need to make the full standard payment.
Once you have made your final payment under your loan rehabilitation agreement, your loan will be removed from default, and collections will stop. Your loan will be placed back into repayment, and you may be transferred to a new loan servicer. You will need to continue making monthly payments to avoid defaulting again, so pay close attention to any notices from your loan holder or servicer.
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Avoid legal repercussions, e.g. wage garnishment
Defaulting on student loans can have serious repercussions, including wage garnishment. The Department of Education will notify you 65 days before beginning "offset", which is the process of withholding government payments, such as tax refunds and benefits, to repay your defaulted loan. If you receive such a notification, you must act within 65 days to avoid offset. Here are some ways to avoid wage garnishment and its legal consequences:
Negotiate a New Repayment Plan
You can negotiate a new repayment plan with the U.S. Department of Education or the collection agency assigned to your account. This option allows you to set a monthly payment amount based on your specific financial situation. However, your loans will remain in default, and you must make the first payment within 65 days of the notification.
Loan Rehabilitation
Loan rehabilitation is a process where you agree to make nine on-time monthly payments over ten consecutive months. These payments are determined based on your income. Successfully completing loan rehabilitation can help you get your loans out of default status.
Income-Driven Repayment Plans
If you haven't defaulted yet but are struggling with monthly payments, consider exploring income-driven repayment options. These plans include income-based repayment, income-contingent repayment, and the Pay As You Earn plan. These options set your monthly payment as a portion of your disposable income, making it more manageable.
Avoid Defaulting
Defaulting on your loans can have severe consequences. If you can, avoid defaulting at all costs. Explore alternatives such as forbearance or deferment, which can provide temporary relief without pushing you into default. Additionally, staying current on your payments protects your credit score and avoids the risk of wage garnishment.
While wage garnishment is a real threat for defaulted student loans, understanding your options and acting promptly can help you navigate this challenging situation and find a path back to financial stability.
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Understand the consequences of defaulting
Defaulting on a federal student loan can have several negative consequences that individuals should be aware of. Firstly, individuals may face financial penalties, such as losing out on their tax refund or Social Security check, as the money may be applied to cover the defaulted loan. This can result in a significant loss of funds that individuals may have been relying on.
Secondly, an individual's credit score is likely to be negatively impacted. Credit reporting companies are typically notified of loan defaults, which often leads to a lower credit score for the defaulter. This can make it more difficult to secure loans or favourable interest rates in the future, affecting major life decisions such as purchasing a home or starting a business.
Additionally, individuals with defaulted federal student loans may not be eligible for additional federal student aid until they take the necessary steps to rectify the default status of their loan. This can hinder plans for further education or training that relies on financial support from the government.
The U.S. Department of Education has emphasised its commitment to protecting taxpayers from bearing the cost of federal student loans. As a result, individuals who default on their federal student loans may face involuntary collection activities and wage garnishment. This means that the government can authorise the seizure of a portion of an individual's wages to repay the defaulted loan.
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Frequently asked questions
Defaulted student loans refer to instances where borrowers have not made a payment in more than 270 days or 9 months.
Defaulting on student loans can lead to several negative consequences, including:
- A negative impact on your credit report for up to seven years, making it difficult or expensive to borrow money for large purchases or additional schooling.
- Difficulty in renting an apartment, signing up for new contracts, or even securing a job.
- Accumulation of late fees, interest, and collection costs on top of the original debt.
- The loan holder or collection agencies may garnish wages, withhold tax refunds, or take money from your paychecks and Social Security payments.
- Inability to take out additional student loans or receive federal aid for education.
- Legal action, including lawsuits and court orders.
To resolve defaulted student loans, you can consider the following options:
- Contact your loan servicer immediately to discuss repayment options and explore possibilities for loan rehabilitation.
- Enroll in an income-driven repayment plan to make payments more manageable.
- Explore loan forgiveness or cancellation options, if applicable.
- Seek assistance from the U.S. Department of Education's Fresh Start Program, a temporary initiative to help borrowers get their loans out of default.
To avoid defaulting on your student loans, it is important to stay on top of your payments and communicate with your loan servicer. Here are some strategies:
- Make timely payments to avoid delinquency, which can lead to default if left unresolved.
- If you anticipate difficulty in making payments, contact your loan servicer to discuss options such as deferment or forbearance.
- Stay informed about the terms and conditions of your loan, including any changes in repayment plans or interest rates.
- Consider income-based repayment plans that adjust your monthly payments based on your income.




































