
FedLoan Servicing, managed by MyFedLoan Service, offers a range of options for repaying individual student loans. Once logged in to the FedLoan Servicing account, you can access information about your federal student loan, including the interest rate and repayment amount. MyFedLoan offers various income-driven repayment (IDR) plans, including standard, graduated, and income-sensitive options, to make repayment affordable. Additionally, loan forgiveness is available under certain conditions, such as for teachers or employees of qualified nonprofit organizations. Understanding your payment terms is crucial, and you can also seek assistance from a third-party company or a CFA to guide you through the process and develop a financial plan.
| Characteristics | Values |
|---|---|
| Loan company | MyFedLoan Service |
| Type of company | Commissioned by the Education Department to manage FedLoan Servicing Accounts |
| Loan types | Direct loans and Federal loans for family education |
| Payment plans | Income-driven, standard, graduated, and income-sensitive |
| Loan forgiveness | Available for employees of qualified nonprofit organizations or full-time volunteers with AmeriCorps or the Peace Corps |
| Teacher Loan Forgiveness Benefits | Available |
| Loan cancellation | Borrower controlled |
| Credit score | Free access |
| Online payments | Available |
| Third-party payment assistance | Available |
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What You'll Learn

Payment plans linked to income
MyFedLoan Service is a student loan company commissioned by the Education Department to manage their FedLoan Servicing Account. This means that they deal with all customer service staff in terms of loans, such as payment processing, invoice delivery, and problem-solving.
MyFedLoan offers several repayment options, including standard payment plans, graduated repayment plans, and payment plans based on income. The standard payment plan provides a fixed monthly payment amount for the duration of the loan. Graduated repayment plans start with a lower monthly payment that gradually increases over time. Payment plans based on income are calculated using your debt and annual income. These plans aim to offer an affordable payment option during the life of the loan.
To access your loan information, you can log in to your MyFedLoan account to view the type of federal student loan you have, the interest rate, and the repayment amount. Once you have accessed your account, you can also see the various repayment plans available to you. MyFedLoan also offers loan forgiveness after 20 years of qualifying payments. The monthly payments are generally calculated as 10% of your discretionary income and are based on your family size.
If you need assistance with your student loan repayment plan, you can pay a third-party company for guidance. MyFedLoan recommends the Student Loan Planner to help you prepare a financial plan for your student loan debt. You can also consider refinancing or consolidating your loan with a private lender.
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Forgiveness eligibility
Additionally, the type of loan is another important factor. Only federal Direct Loans are eligible for forgiveness through the Public Service Loan Forgiveness (PSLF) Program. Borrowers with ED-held loans, such as Direct Loans or federally-managed FFELP loans, may benefit from automatic forgiveness after a lengthy repayment period of at least 20 or 25 years, regardless of whether they are on an Income-Driven Repayment (IDR) plan.
For those seeking forgiveness through PSLF, careful attention to detail is required. Borrowers must make 120 qualifying monthly payments under a qualifying repayment plan, such as an IDR plan or a standard 10-year plan. The IDR plan chosen will determine the monthly payment amount and the repayment period. It's important to note that paused payments, deferments prior to 2013, and extended periods of forbearance will be automatically counted as qualifying payments for PSLF.
Military service members with federal student loans also have special benefits, including interest rate caps under the Servicemembers Civil Relief Act and Department of Defense student loan repayment programs. Additionally, their military service time can count toward PSLF. Participants in approved AmeriCorps programs, such as AmeriCorps VISTA or AmeriCorps NCCC, are eligible for the Segal AmeriCorps Education Award, which can be used to repay qualified student loans, and their service time can also contribute toward PSLF.
Lastly, there are other specific circumstances that may lead to loan forgiveness. For instance, if a school closes while a student is enrolled or soon after their withdrawal, they may be eligible for a closed school discharge of their federal student loan if certain requirements are met. Teachers may also qualify for forgiveness of up to $17,500 if they teach full time for five consecutive academic years in certain low-income schools, provided they meet other qualifications.
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Payment options
MyFedLoan Service is a student loan company commissioned by the Education Department to manage their FedLoan Servicing Account. MyFedLoan is one of the biggest student loan service companies and handles all public service loan forgiveness applications.
Once you have logged into your FedLoan Servicing account, you can see what type of federal student loan you have, the interest rate on those loans, and the repayment amount. You can also see what payment plans you are eligible for. These include income-driven repayment (IDR) plans, which link your monthly payment to your income and family size, as well as a standard repayment plan, a graduated repayment plan, and an income-sensitive repayment plan.
You can also pay a third-party company for assistance with your student loans. For example, you could consider refinancing or consolidating a lender’s student loan as a FedLoan service. One recommended company is Credible, which works with multiple private lenders.
If you need help with your payments, you can contact your service provider to find out what options are available.
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Loan cancellation
The FedLoan Servicing Agency, also known as the Pennsylvania Higher Education Assistance Agency, has provided services to 8.5 million student loan borrowers, or 20% of all federal student loan borrowers. The Agency is the sole servicer for the Public Service Loan Forgiveness (PSLF) program, which assists borrowers in earning loan cancellation. To qualify for the PSLF program, borrowers must work for a qualified public service or non-profit employer for 10 years or make 120 monthly qualified payments on their loans.
Additionally, FedLoan Servicing offers Teacher Loan Forgiveness Benefits, where teachers can qualify for loan forgiveness. Similarly, if you are an employee of a qualified nonprofit organization or a full-time volunteer with AmeriCorps or the Peace Corps, you may be eligible for forgiveness on your direct loans after 120 qualifying payments.
To manage your loan cancellation or forgiveness, you can access your FedLoan Servicing Account through MyFedLoan Service, a student loan company commissioned by the Education Department. MyFedLoan handles payment processing, invoice delivery, and solving problems related to loans. They also provide assistance with loan forgiveness applications and can help you understand your loan options.
It is important to note that MyFedLoan is a large student loan service company, and you may interact with a call center employee who may not be invested in your financial security. Therefore, it is recommended to be well-informed about your loan options and direct the conversation accordingly. Additionally, consider seeking advice from a financial advisor who understands student loan repayment options.
To prepare for any changes in your loan servicing, it is advisable to keep a record of all payments, dates, repayment plans, and eligible jobs related to loan forgiveness programs. While FedLoan Servicing is discontinuing its services, borrowers will be provided with a new student loan servicer, and it is the borrower's responsibility to ensure that the new servicer has accurate information.
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Third-party payment companies
The US government has long contracted third-party companies to administer federal student loans. These contractors typically offer services such as customer support and loan repayment management. In April 2023, the Department of Education announced new agreements with five student loan servicers: MOHELA, Edfinancial, Nelnet, Central Research, Inc. (CRI), and Maximus Education through its student loan division, Aidvantage.
MOHELA's services include payment management, repayment plans, and loan management (via deferment, forbearance, and forgiveness programs). CRI, a major IT solutions provider, offers records management, debt collection, and software and product development. As a student loan servicer, it also provides customer service, payment processing, and solutions to students facing challenges with their payments.
Nelnet, a New York Stock Exchange-listed company based in Lincoln, Nebraska, has offered student loan-related services for over 40 years. It services commercial student loans through its Sloan Servicing arm and provides repayment advice and customer service.
If you need assistance with your student loans, you can also pay a third-party company for help. The Student Loan Planner from FedLoan Servicing, for example, can assist you in preparing a monetary plan for your student loan debt.
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Frequently asked questions
FedLoan Servicing is a student loan company commissioned by the Education Department to manage their FedLoan Servicing Account. This includes payment processing, invoice delivery, and solving problems.
To qualify for FedLoan Servicing, you must have a federal student loan. The two most common forms of federal student loans are Direct loans and Federal loans for family education.
FedLoan Servicing offers several repayment plans, including income-driven repayment (IDR) plans, a standard repayment plan, a graduated repayment plan, and an income-sensitive repayment plan. You can also pay a third-party company for assistance in managing your loan.











































