Lori Meadows
Students at Towson University may encounter holds on their accounts for various reasons, including financial obligations or academic advising requirements. These holds can prevent them from registering for classes or accessing certain services. To address a hold, students can log in to their Student Dashboard to view specific hold information. Financial holds can be resolved by contacting the Student and University Billing Office, which manages billing, payments, rebates, and refunds. Academic advising holds, on the other hand, can only be lifted by the student's advisor or program director. It is important for students to address these holds promptly to avoid any negative consequences on their academic pursuits.
| Characteristics | Values |
|---|---|
| Reason for hold | Financial or academic advising |
| Action required | Pay outstanding balance or meet with advisor |
| Contact | Student and University Billing Office |
| Phone number | 410-704-2100 or 1-888-528-7727 |
| Late fee | $150 |
| Payment plan | Available |
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Financial holds
Students at Towson University may encounter a financial hold on their account, which can impact their ability to register for classes or access certain services. A financial hold typically occurs when there is an outstanding balance or unpaid fees on a student's account.
To resolve a financial hold, students should first review their financial account information by logging into their Towson Online Services Student Dashboard. From there, they can click on the "Finances" section and then "Account Activity" to view their account details. If there is an outstanding balance, students can make a payment through the eBill and payment system. Towson University accepts various payment methods, including online check payments (eCheck/ACH) and credit card payments. It's important to note that there is a $50 penalty fee for returned checks and a $25 penalty fee for returned credit card payments.
In some cases, students may have external funding sources, such as a 529 College Trust or payments from an employer, agency, or organization. If this is the case, students should ensure that the payment is sent directly to the Student and University Billing Office for posting to their financial account. Proper documentation, such as disbursement requests or invoices, should be provided to facilitate the payment process.
After making a payment or resolving an outstanding balance, it's important to understand that the hold will not be removed automatically. The appropriate office, such as the Student and University Billing Office, needs to process the payment and lift the financial hold. Students can contact the Student and University Billing Office at 410-704-2100 or 1-888-528-7727 for assistance. Additionally, students can prevent future holds by regularly checking their Towson University campus email address for notifications about new eBill statements.
It is important to note that there are different types of holds on student accounts, including academic advising holds. These holds can only be lifted by the student's advisor or program director. Students with advising holds should contact their program director or advisor directly to resolve the hold and resume their registration process.
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Academic advising holds
If you see an Academic Advising Hold on your account, you have reached a milestone that requires you to meet with your advisor. Students cannot enroll in courses if they have an Academic Advising Hold on their account. All student account holds can be found on the Towson Online Services Student Dashboard webpage in the My Information link.
To check if you have any holds on your account, log in to Towson Online Services and follow the path: SA Self Service > Learner Services > Academics > Holds. You will need to make an appointment to meet with your advisor by calling, emailing, or using an online scheduling system if your advisor uses one. Your advisor will let you know the best procedure to follow.
Some graduate programs require students to meet with their advisor or program director prior to registration. Contact your program director if you have an advising hold.
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Student account holds
At Towson University, a student account hold can be due to a variety of reasons. One common reason for a hold is outstanding fees or charges. If you have a financial hold, you should contact the Student and University Billing Office by phone or email. You can also view your financial account information by logging on through Towson Online Services.
Another type of hold is an academic advising hold. These can be required for some graduate programs, and can only be lifted by the student's advisor or program director. You should contact your program director if you have an advising hold.
To view information about a hold, you can access your Student Dashboard and click on the link to each specific hold listed under the "Holds" section.
It is important to address any holds on your account promptly, as they can prevent you from registering for classes or making changes to your schedule.
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Payment plans
Students at Towson University are advised to pay their bill balance on time to avoid a late processing fee and/or cancellation of their class schedule. A late fee of $150 is assessed if term charges are paid after the bill payment due date.
The Student & University Billing Office at Towson University manages student billing, payments, rebates, and more. Students can contact the Student & University Billing Office to inquire about payment plans and payment information.
Students will have the opportunity to set up a tuition-deferred payment agreement with the university. If the expected payment is coming from a 529 College Trust, students will need to first provide the 529 College Trust a copy of the student's semester bill, along with their distribution request. Students must also request that the 529 College Trust payment be sent directly to the Student and University Billing Office for posting to the student's financial account.
Students can access their financial account information by logging on through Towson Online Services. To access, log on, click Student & Faculty Dashboard, click Student Dashboard, and in the Finances section, click Account Activity. If a student's Towson Net ID becomes inactive and they have a balance on their financial account, they will be sent a paper bill to their permanent address. Prior eBill statements are available through the eBill and payment system, and students can access both current and up to 18 months of previous statements online.
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Late fees
If a student has a debit card with a Visa, MasterCard, American Express, or Discover card logo, they can use it as a credit card payment. However, this is not recommended as a 2.95% fee (minimum $3.00) is charged on each amount.
If a student's scheduled payment amount for the Tiger Installment Plan is in excess of the maximum allowed charge amount per day for their debit card, the charge will be declined. This may result in a late fee for the term.
If any scheduled automatic payment transactions are not fulfilled (e.g. a returned check from the bank or a declined charge), a one-time per semester late fee of $150 will be assessed.
A $25 late collection fee will be assessed if an account becomes delinquent and deemed uncollectable, requiring referral to the Central Collection Unit of the State of Maryland.
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Frequently asked questions
You can put a hold on your student account by not paying your bill balance on time. This will result in a late fee and may lead to the cancellation of your class schedule.
If you have a hold on your student account, you may not be able to sign up for classes.
To remove a hold on your student account, you can contact your advisor or the Student & University Billing Office.
The phone number for the Student & University Billing Office is 410-704-2100 or 1-888-528-7727.
You can check if you have any holds on your student account by logging into your Student Dashboard and clicking on the "Holds" section.
