
The University of Phoenix has been accused of using deceptive advertising practices to attract students, falsely claiming to work with prominent employers to create job opportunities for its students. The US Department of Education has approved federal student loan forgiveness for students who attended the university between 2012 and 2014, were deceived by the school's job placement claims, and submitted a valid application for borrower defence. The Biden administration has approved $117 billion in loan forgiveness to borrowers in various situations.
| Characteristics | Values |
|---|---|
| Date of attendance | Between 21 September 2012 and 31 December 2014 |
| Eligibility criteria | Deceived by the school's job placement claims |
| Application process | Submit a valid application for borrower defense |
| Application status | Check status on the borrower defense page under "Manage My Applications" |
| Application deadline | N/A |
| Additional information | The University of Phoenix settled a false advertising suit in 2019 but denied any wrongdoing |
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What You'll Learn

Eligibility criteria for loan forgiveness
The eligibility criteria for loan forgiveness for students of the University of Phoenix are as follows:
Firstly, the student must have attended the University of Phoenix between September 21, 2012, and December 31, 2014. This date range is important as it corresponds to the period when the University of Phoenix was found to have engaged in deceptive advertising practices, as ruled by the FTC in 2019.
Secondly, students must demonstrate that they were deceived by the school's claims, specifically regarding job placement and partnerships with employers. The University of Phoenix falsely claimed to work with companies such as Microsoft, Twitter, Adobe, and Yahoo to create job opportunities for its students and tailor its curriculum to the job market. Students who believed these claims and were negatively impacted by them may be eligible for loan forgiveness.
Thirdly, students must submit a valid application for relief through the ED's (Department of Education) Borrower Defense program. This involves filling out the borrower defense form and providing any relevant documentation. The process may be challenging for students who attended many years ago and no longer have access to the required documents. However, students are advised to submit the application to the best of their ability, and some have found success using the Wayback Machine to locate old pages with useful information.
It is important to note that not all University of Phoenix students who attended during the specified period will be eligible for loan forgiveness. The ED evaluates each application on a case-by-case basis, considering the individual circumstances and evidence provided. Students who have already submitted a borrower defense claim can check the status of their application on the borrower defense page under "Manage My Applications."
Additionally, even if a student has received a refund or settlement payment from the University of Phoenix, they can still apply for loan forgiveness through the borrower defense program. This process is separate from any financial compensation the student may have received through other means.
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Applying for loan forgiveness
If you attended the University of Phoenix between 21 September 2012 and 31 December 2014, you may be eligible for federal student loan forgiveness if you were deceived by the school's claims and submitted a valid application for relief through the ED's Borrower Defense program. This decision by the Department of Education (ED) is based on the Federal Trade Commission's (FTC) 2019 court action against the university for using deceptive advertising practices to get students to enrol.
To apply for loan forgiveness, you can submit a Borrower Defense application. You will be asked to provide documents such as the name of your advisor, pamphlets, etc. If you do not have these documents, you can submit the application with your transcript and diploma. Some people have had success using the Wayback Machine to find old pages with information that may be useful to a Borrower Defense claim.
You can also fill out the borrower defense form and talk to state legislative representatives about why your loans should be forgiven. Additionally, you can connect with advocacy groups in Washington, D.C.
If you have already submitted a borrower defense claim, you can check the status of your application on the borrower defense page under "Manage My Applications." If your claim is approved, the Department of Education will notify you, and you will receive full loan forgiveness. Even if you have already received a payment from the University of Phoenix settlement fund, you can still apply for loan forgiveness through the borrower defense program.
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Evidence required for loan forgiveness
The University of Phoenix has been accused of using deceptive advertising to attract students, falsely claiming to work with employers such as Microsoft, Twitter, Adobe, and Yahoo to create job opportunities for its students. The US Department of Education has announced that it will approve federal student loan forgiveness for people who attended the University of Phoenix between 21 September 2012 and 31 December 2014, were deceived by the school's claims, and submitted a valid application for borrower defense.
If you believe you were deceived by the University of Phoenix's false claims, you should submit a borrower defense application. You can do this by filling out the borrower defense form and talking to state legislators about why your loans should be forgiven. You may also connect with advocacy groups in Washington. If you have already submitted a borrower defense claim, you can check the status of your application on the borrower defense page under "Manage My Applications."
To qualify for loan forgiveness, you will need to provide evidence that you attended the University of Phoenix during the specified period and that you were deceived by the school's claims. This evidence can include documents such as transcripts, enrollment records, and any communications you received from the university that may have influenced your decision to enroll. You may also need to provide evidence that you have suffered financial harm as a result of the university's deceptive practices. This could include evidence of the loans you took out to attend the university and any additional expenses you incurred.
In addition to the evidence specific to the University of Phoenix situation, there are other general forms of evidence that may be required for loan forgiveness. For example, if you are seeking loan forgiveness due to a disability that affects your ability to work, you will need to provide specific kinds of proof of your disability. This could include medical records or other documentation that demonstrates the severity and impact of your condition.
If you are a public service employee seeking loan forgiveness, you will need to provide evidence of your qualifying employment. This could include pay stubs, tax documents, or other records that demonstrate your employment with a government agency or non-profit organization. It's important to carefully review the requirements for loan forgiveness and gather all the necessary evidence to support your application.
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Loan forgiveness approval process
The University of Phoenix has been accused of using deceptive advertising practices to attract students, falsely claiming to work with employers such as Microsoft, Twitter, Adobe, and Yahoo to create job opportunities for its students. The university settled a false advertising lawsuit with federal regulators in 2019 but denied any wrongdoing.
In September 2023, the U.S. Department of Education (ED) announced that it would approve full federal student loan forgiveness for some University of Phoenix students. This decision was based on the Federal Trade Commission's (FTC) court action against the university in 2019. The ED has approved a $37 million loan forgiveness for 1,200 former students who claimed they were misled by the university's advertising campaign in 2012.
If you attended the University of Phoenix between September 21, 2012, and December 31, 2014, and believe you were deceived by the school's claims, you may be eligible for loan forgiveness. To apply for loan forgiveness, you must submit a valid application for borrower defense through the ED's Borrower Defense program. You can fill out the borrower defense form and talk to state legislators about why your loans should be forgiven. You can also connect with advocacy groups in Washington, D.C.
The ED will review your application and determine your eligibility for loan forgiveness. If your claim is approved, you will receive full loan forgiveness, and the ED will notify you of the approval. You can check the status of your application on the borrower defense page under "Manage My Applications."
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Alternatives to loan forgiveness
The University of Phoenix has been accused of using deceptive advertising practices to attract students, and the US Department of Education has announced that it will approve federal student loan forgiveness for students who were deceived by the school's job placement claims. However, loan forgiveness is not the only option for students struggling with debt. Here are some alternatives to loan forgiveness:
Scholarships
Scholarships can provide financial assistance to students based on academic merit, financial need, or other criteria. They are a great way to reduce the amount of student loan debt one has to take on.
Grants
Grants are another form of financial aid that does not need to be repaid. They are typically awarded based on financial need and other qualifying factors. Grants can be a great way to reduce the amount of student loan debt one has to take on.
Work-Study Programs
Work-study programs allow students to work part-time while enrolled in school to earn money to help pay for their education. This can help reduce the amount of student loan debt one has to take on.
Federal Student Loans with Income-Driven Repayment Plans
Federal student loans typically offer lower interest rates and more flexible repayment options than private loans. Income-driven repayment plans, such as those offered by the US Department of Education, cap monthly payments at a certain percentage of the borrower's discretionary income, which can make repayment more manageable.
Private Student Loans with Competitive Rates
While private student loans typically have higher interest rates than federal loans, shopping around for competitive rates and terms can help borrowers find more affordable options. Additionally, some private lenders offer income-driven repayment plans or other flexible repayment options.
Loan Refinancing
Loan refinancing allows borrowers to replace their existing loans with a new loan that has a lower interest rate, a longer repayment term, or both. This can lower monthly payments and make repayment more manageable. However, it is important to consider the potential trade-offs, such as losing borrower protections or benefits associated with federal student loans.
It is important to carefully consider all financial options and seek guidance from a financial advisor or student loan expert before making any decisions regarding student loans and repayment strategies.
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Frequently asked questions
Students who attended the University of Phoenix between September 21, 2012, and December 31, 2014, and were deceived by the school's claims are eligible for loan forgiveness.
You need to submit a valid application for relief through the ED's Borrower Defense program. You can fill out the borrower defense form and talk to state legislative authorities about why your loans should be forgiven.
You can check the status of your application on the borrower defense page under "Manage My Applications."
Even if you have received a payment from the University of Phoenix settlement fund, you can still apply for loan forgiveness through the borrower defense program.











































